The Internal Revenue Service has announced the establishment of a special toll-free telephone number for taxpayers whose ability to meet their federal tax obligations has been affected by the September 11 terrorist attacks. People with tax issues related to the attacks can call 1-866-562-5277.
"This special number will help people cut through the red tape and get their tax questions answered quickly", IRS Commissioner Charles O. Rossotti said. "We don't want lingering tax questions to burden anyone during this challenging time."
Effective immediately, taxpayers can call the number Monday through Friday during the following times:
In English: 8 a.m. to 11 p.m. Eastern time
In Spanish: 9 a.m. to 10:30 p.m. Eastern time
Because of the unusual nature of the tragic events of September 11, it is impossible for the IRS to know every circumstance affecting taxpayers. The IRS encourages taxpayers whose ability to meet their obligations was affected by the terrorist attacks to call 1-866-562-5227.
"We wanted to provide specialized assistance to the people directly impacted by these tragic events", said Ron Watson, Director, Customer Account Services for the IRS Wage and Investment Division.
Taxpayers with questions not related to the terrorist attacks are encouraged to visit the IRS Web site or call the regular IRS toll-free number at 1-800-829-1040.