There are many approaches a firm owner can take to getting head and shoulders above the competition, but how do you tell what works for you?
This awesome guide spells out in practical terms the three most important tenets of gaining competitive advantage for your practice regardless of size.
Inside you'll learn:
- The KPIs you must track (and which ones you shouldn't)
- How to track and analyse exactly how your staff spends their time
- How to evaluate your client communications from your client's perspective
- Where to focus your efforts when automating the mundane processes that kill profitability
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