Member Since: Feb 21st 2014
Kristen provides strategy, direction, and professional development workshops on communication, team-building, and client service with a winning combination of wit and wisdom.
Feb 8th 2017
It’s no secret that clients often make purchase decisions based on rates, and CPAs and accountants have a lot of competition. One way to...Practice Excellence
Apr 1st 2015
In reaction to trending social media outcries, a new Men to Watch Award Program is being launched this year by several state CPA societies...
Feb 2nd 2015
Recently I’ve witnessed and heard of numerous instances of accountants hesitating to pick up the check—at a coffee shop—or rushing to pay...Practice Excellence
Dec 10th 2014
Recently, while speaking at a conference, I picked up a spectacular example of just how important voice tone and inflections are in...Practice Excellence
Oct 31st 2014
After watching a rerun of the racy Comedy Central sitcom "Reno 911!" late Monday night, Bill Menow, the newest partner of Behr & Freys...