Thanks again for this great article, Seth! This is such an important topic.

Great question, Michael. In our firm, Polymath LLC, we really like to focus on deeper relationships with fewer clients. As a result, we are able to keep our contact "touch points" with out clients much more frequent and personal.
For our client engagements, we really enjoy using PracticeIgnition. This tool has made it easy to get proposals out to prospective clients and collect payment.
You can also read all about the Polymath client onboarding process on Intuit's Firm of the Future website. We are happy to share our processes to help our colleagues grow!

Great article, Jody! Readers may also enjoy this article on prevention of internal fraud in small businesses: https://polymath.com/internal-fraud/
The Southern Oregon Woodard Group has been doing an annual Fraud Prevention Fair educational event for several years for international fraud prevention month in March. This year we are looking to possibly take the Fair online, opening up this free education to a wider audience and getting great apps involved that help support better internal controls, such as TSheets & Bill.com. Together we can stop internal fraud in our small businesses! Thanks again for your great article.

Great article, Jan! Thanks for this useful information. I especially like your focus on the importance of ongoing education as the bookkeeping industry grows and changes. Check out the following link for another great article continuing this discussion. https://www.sleeter.com/blog/2016/05/importance-redefining-bookkeeper/

Great article, Seth! The issue with simply changing our name is mostly one of marketing. Our clients are not searching for "profit advisor" online... yet. They are searching for accountants and bookkeepers. Another issue is that the CPA governing agencies in many states hold an iron grip in the words "accounting" and "accountant." These limitations are essentially the equivalent to business "blue laws," as these restrictions are no longer serving a positive role; instead they are now holding the profession back.
I will be teaching on this topic at the Accountex conference in November. You can read a related article here: http://www.accountexusa.com/session/redefining-bookkeeping-for-today-and...