ChristopherJames

Member Since: Nov 30th 2018
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Christopher James is a father of one and engaged to be married to a lovely lady in the near future. Having lived in a semi rural area with his parents and sister Maryanne, he is fond of a simpler time where he could spend all his time in the great outdoors, exploring and playing in the bush.
These days, things are a bit more fast-paced for him. Chris now runs the Brisbane North self storage facility for Supercheap Storage and he’s determined to make a name for himself in Queensland! Graduating from the Southern Cross University with a Bachelors of Business in Accounting and Finance & Banking, Chris started off in an Accounting practice, he wanted to find something a little bit more exciting and rewarding and found himself looking at a franchise in the self storage industry.
Supercheap Storage (Brisbane North) (Brisbane North) Pty Ltd
My answers
I actually hope that the government is able to come up with some sort of board or body that could help the small guys to transition. There are a lot of mom and pop businesses that have been around a long time that just wouldn't know where to start when it comes to moving their business into one that targets the changing demographic and style of the present market...
I would say that no matter how much you want to automate your company, you're still going to have to extend an olive branch and provide real and live customer service, for the people that refuse the make the change. After all providing services to customers means meeting their expectations and demands. We have to make sure that they are happy after it all...