Cross-Generational Conversation with the Elephants in the Room

Share this content

By Phyllis Weiss Haserot

A while ago I was thinking about stories to tell at a conference where our panel was discussing the issues and solutions at the intersection of generations and gender. Most of the attendees were women – partners in firms or senior in-house counsel. My perspective is not as a player in the midst of management and internal politics of the issues, but as a problem solver seeing the bigger issues.

Immediately coming to mind was another conference months off at which I was asked to moderate a panel on relationship skills relating to the value equation of inside/outside counsel collaborations. Interestingly, surprising to me, the panel selected by the organizers is all women, as are almost all the speakers besides the male conference cochair. 

Next racing through my mind was a fundraising message I had received that morning from a not-for-profit organization with a mission to enhance the personal and professional lives of women over age fifty. 

What these three events have in common is that the focus, intentionally or not, will turn out to be Baby Boomer and older Gen X women talking primarily to themselves, preaching to the choir.

I've pointed out in each case the need to have all the stakeholders in the room, all with a voice, and all talking freely with each other. Where are the male leaders with the clout to lead change? Where are the younger people who need to be engaged, not only for their career development, but also to sustain the success of organizations? Are the more senior women – many of whom consider themselves a minority demographic because they're in leadership roles – making assumptions without inviting the voice of others whose support they're only likely to have when the conversation feels comfortable for all genders, generations, and other aspects of diversity, including diversity of thought?

I truly believe we need to consider diversity – cross-generational, cross-gender, cross-race, etc. – at the beginning of conversations when looking for solutions to problems and to ensure the success of our businesses and institutions.

The panels I put together to discuss intergenerational challenges are comprised of different generations, genders, ethnicities, and perhaps less obvious characteristics. There is always diversity of thought. The more we allow opportunity for diverse expressions, even outside one's comfort zone, the more likely we are to grow comfortable. We don't learn much when we're insular. There's comfort in talking with like-minded individuals and supporters, but much more progress is made when being inclusive and inviting to prominent seats at the table those who are unaware of issues or who might have biases. 

What are your thoughts? Please share your experience and observations on this topic.

Read more articles by Phyllis.

About the author:

Phyllis Weiss Haserot is the Cross-Generational Voice and the president of Practice Development Counsel, a business development and organizational effectiveness consulting and coaching firm she founded over twenty years, A special focus is on the profitability of improving workplace inter-generational relations as well as transitioning planning for baby boomer senior partners ( Phyllis is the author of The Rainmaking Machine and The Marketer’s Handbook of Tips & Checklists (both Thomson Reuters/West 2011). [email protected]. URL:

© 2012 by Phyllis Weiss Haserot. All rights reserved.

About Terri Eyden


Please login or register to join the discussion.

By Denny
Jun 26th 2015 01:11

I have made the observation during my career that seems to hold true even today. Persons from the Boomers through the Gen X group tend to all be of the same mindset. We, as a profession, seem to still eat our young. They are viewed more as a threat to "us" versus a resource to be developed. Mentoring is lip synched but not an "accepted" approach.

Thanks (0)