Most accounting professionals are not be in the business of poaching clients, but that doesn’t mean others out there won’t. As such, you need to know the signs.
Let’s start with the assumption that everyone who is a potential client is already with another accountant. It would be wrong to steal them away, yet acceptable if perhaps they came to you personally and said that they were ready to do business.
The strategy you would utilize is to establish yourself as the alternative. Say you meet someone at a networking or other social event and then, after going through the “what do you do’s” they explain they already have an accountant. You could then say: “I’m sure you are very happy with them. He’s my card. if anything ever changes, please give me a call.” You have just established yourself as the alternative, leaving the next move up to them.
Seven Scenarios When a Change in Accountants Can Happen
Working with an accountant is often a long-term relationship. Sometimes warning signs emerge where a change makes good sense, but other times an event takes place that sends you back to square one. Here’s several cases where a client may consider switching to another accountant:
1. Missed deadlines. Taxes aren’t filed on time, they are assessed penalties and their accountant doesn’t take responsibility or brushes it off.
2. Divorce. A married couple used the same accountant for years, but now they are no married and it’s an acrimonious divorce situation. They understand their accountant acts as a fiduciary, but would prefer an arm’s length situation when it comes to money.