How would you feel if $40K in cash went unrecoverable with one of your small business clients?
I met this week with my monthly bookeepers and accountants networking group. One group member reported that she is working with a new client who was a fraud victim, let’s call her Sally.
The prior bookkeeper embezzled $40,000 from Sally’s small business. While the bookkeeper was arrested, that is small consolation for Sally, who is unlikely to receive restitution.
So how did it happen? The usual way: Sally over-expanded the definition of “full charge bookkeeper” and let her bookkeeper basically handle everything, because she was “so good” and “so trustworthy.” A Google search of “full charge bookkeeper” defines the role as someone who “typically must have extensive experience with payroll, financial statements, bank reconciliation, and general bookkeeping.”
Notice how that definition does not include this, “someone to whom the business owner abdicates all financial responsibility and oversight of their own business.” Am I blaming the victim? Yes, in part!
A business owner must be responsible for knowing what is going on in their business, and in their books. Just because you have hired a bookkeeper does not mean you no longer have oversight tasks to add to your already long To Do list, Mr. or Ms. Business Owner!
When it comes to safe books, there must always be a separation of duties. If the bookkeeper enters the bills and the bill payments, AND prints the checks, AND reconciles the bank statements, there is opportunity for fraud.
There are so many articles on the importance of separation of duties, and it feels like we have all read them, but we still keep hearing about cases of fraud. This leads me to believe that as industry professionals, we are aware of the risks, but we are not training our small business owners about the risks and how to protect themselves.
As a Certified Bookkeeper with the American Institute of Professional Bookkeepers (AIPB), I studied an entire module called “Mastering Internal Controls and Fraud Prevention.” Note: The study guide for this module can be ordered here. Most of the info you read on internal fraud says similar things.
A typical fraudster starts small, such as “Oh, Sally won’t miss $20,” which then snowballs into, “Sally won’t miss $100” then keeps escalating. The theft continues with other rationalizations in the mind of the fraudster (“I’ll repay Sally as soon as I’m flush again”), and/or personal circumstances come into play, such as a gambling or drug addiction.
Just last week the FraudInfo e-newsletter published by the ACFE (Association of Certified Fraud Examiners) published a link to an article on the DentistryIQ website by Jean Patterson, CPA, CFE explaining the Fraud Triangle and the fraudster’s rationalization process; this is a great read.
Business Owner’s Responsibilities
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