ADP Introduces Enhancements That Help Companies Capture Work Opportunity Tax Credits

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ADP, a leading provider of human capital management services, announced May 14, 2013, the addition of two new capabilities to ADP Tax Credits, including SECURE Document Submission and Voice Signature. These new capabilities provide employers more choices in their efforts to improve the security, efficiency and ease of screening, verification, and document submission required for the federal Work Opportunity Tax Credit (WOTC), accelerating the process to capture credits. 

SECURE Document Submission and Voice Signature are the latest additions to an already comprehensive suite of ADP WOTC screening and delivery solutions that offer superior flexibility, including Web-in (with electronic signature); Call-in and IVR (with voice signature, fax, and e-mail form delivery); and Mail-in programs. These services help enable companies to take full advantage of available tax credits and incentives to help reduce a company's overall tax liability. 
ADP's new SECURE Document Submission and Voice Signature solutions offer additional methods to help companies of all sizes improve the efficiency of their WOTC administration:
  • SECURE Document Submission allows companies to upload WOTC required forms to ADP's dedicated secure online portal to significantly help enhance the security of their WOTC documentation process. Whereas previously employers provided forms and documentation via mail, fax, or e-mail, companies can now upload those forms and supporting documentation directly to ADP's secure, dedicated tax credit online portal. 
  • Voice Signature allows employees to "sign" forms over the phone, streamlining the WOTC call-in screening and verification process by reducing the need to capture physical signatures on forms and mail, fax, or e-mail documents. This new capability provides additional flexibility for the employer and employee, allowing form completion in a single phone call. Voice Signature adds to the current signature options, which include Internet-based electronic signature, "wet signature" with fax/e-mail forms delivery, or hard copy mailing. 

"The WOTC employee administration process can be complicated and labor intensive, particularly when done manually or using traditional methods. The level of detail and documentation required can make it difficult for companies to submit the necessary documents within the twenty-eight-day window required by the IRS," Jim Brown, senior division vice president and general manager, ADP Tax Credits. "By streamlining the entire process, these new capabilities make it easy for companies to efficiently capture and realize the WOTC credits they're eligible for - all while helping to maintain compliance with new and changing regulations."
ADP Tax Credits is one component of the recently released ADP SmartCompliance platform. A Cloud-based unified platform of outsourced services, ADP SmartCompliance helps medium and large businesses better manage employment-related tax and payment compliance. The platform helps companies save time and money by bringing together and streamlining compliance management for employment tax, tax credits, wage payments, wage garnishments, employment verification, unemployment claims, and W-2 management. 
For more information about ADP Tax Credits, visit