How to Resolve QuickBooks 6000 Error

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Developed by Intuit, QuickBooks is an accounting software which has completely changed how the business accounting is done in the industry today. Mostly used by small and medium businesses, QuickBooks has both cloud as well as on premises. QuickBooks has several variations including Enterprise, Accountant, Pro and Premier. 

While QuickBooks is a great software for businesses, it’s also prone to errors. This is the reason why Intuit has provided a separate utility tool called QuickBooks File Doctor to repair files and get rid of the errors but the utility is very basic and it cannot really get rid of all the errors. 

That is why, the first thing that a user needs to do is understand why QuickBooks is actually throwing the error. We have compiled together the reasons and solutions for the most common error which is thrown in QuickBooks – Error Code 6000.

The QuickBooks Error code 6000 has several variations that arise due to different reasons. In this post, we will be discussing three of those, 6000 -83, 80 and 77.

QuickBooks error 6000 -83

This is the error message which is displayed when error 6000 -83 occurs 
“Error -6000, -80: An error occurred when QuickBooks tried to access the company file”
There can be various reasons behind this error, including:

  • QuickBooks installation was incomplete 
  • A company file (.qbw) has been damaged
  • The folder where company file was located has been damaged 
  • Hosting of QuickBooks has been enabled on both servers instead of just one 
  • Server doesn’t have the correct permissions to access company files
  • The user who is trying to access the company files doesn’t have the correct permissions 
  • Service QBDataServiceUserXX where XX is the version number of QuickBooks is trying to access company files but it doesn’t have the correct permissions 
  • A security software on the server is blocking access to the company file 

The solution to this error depends on what the user was doing when this error was thrown. Here are some of the cases when the error could have occurred- 

  1. User was trying to open a company file which is stored on a Windows Server

There are a number of solutions that you can try in case you were trying to open a company file on a Windows Server- 

  • Download QuickBooks File Doctor and try to resolve the error through it 
  • In case QuickBooks was installed on more than one system, try configuring one to store the company file 
  • Edit the host file with the name of Windows server and IP address on the system where company file was stored
  1. User was trying to open a company file which is stored on a Linux Server: Configure Linux Database Server manager, specify the directory Initord.conf and then restart the system. Now ping the server by going to command prompt.
  2. User was creating a backup when this error occurred:  Create a manual backup and store it in a new folder under C drive 
  3. User was trying to restore a company file : If your file extension is .qbw.adr or .qbm, change it to .qbw. If that doesn’t work check for nay problems with the file path or the file name. 

QuickBooks error 6000 -80
This error is also thrown when a user is trying to access a company file from the server. There can be various reasons behind this error, including:

  • Company file might have got corrupted 
  • Some of the data from the company file has been converted over the network 
  • More than one computers are acting as a host right at the same time 
  • No connection with the server

There are a number of solutions that can be used to resolve this problem-

  1. Update your system and server with the latest version 
  2. Use QuickBooks file doctor to resolve the problem
  3. Copy the company file or the backup file to your local drive and then restore the company file and update it

QuickBooks error 6000 -77

Here are some of the possible causes of error 6000 -77

  • Instead of a network or local drive, the company file is located on an external storage 
  • Incorrect folder permissions of the folder which has the company file inside it
  • The company file is being opened by QuickBooks by referencing a mapped drive

If you are facing this error, the first thing to do is restart QuickBooks with increased permission. In most of the cases, the error is resolved after restarting and there are not any further steps needed.

If the error is still not resolved, try the following solutions one by one 

  1. Launch QuickBooks File Doctor to see if the problem can be resolved with it 
  2. If the company file was stored on an external storage or media then move it to the local or the network drive and then try to open it in QuickBooks 
  3. If the company file was referencing a mapped drive, then you need to change the settings and select the correct server. To do this, go over to the file menu and click on “Open or Restore Company”. Now select “Open a Company File” and click on “Network Places”. Click on “Entire Network” and select the server where your company file has been stored. Restart QuickBooks to see if the problem has been resolved 

Use a third party software instead 
The above steps don’t always work and at the same time, they can also be confusing. When you are dealing with business data, every second is crucial and that is why you should use a third party tool which can quickly resolve all the errors. 

We recommend using Stellar Phoenix Recovery for QuickBooks® Software. It can repair damaged or corrupted QuickBooks file and recover your data. It supports all QuickBooks versions including 2015, 2014, 2013, 2012, 2011, 2010, 2009, 2008, and 2007, and various country editions as well. The software can efficiently recover even the most corrupted files and you would never have to worry about following the complicated manual steps.

About Priyanka Chouhan

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