How to fix QuickBooks error -6190 -816

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No matter how good software is, every software has some errors. In Quickbooks, the error code 6190, 816 is one of the most common errors found.

Error Code -6190, -816 is defined as “QuickBooks was unable to open the file [path] on the host computer.” This means that your company file is not accessible.  This can due to a variety of reasons, including:

  • The Transaction log file is not matching with the company file. The Transaction log file is the summary of transactions done by the company and is automatically saved by QuickBooks. It is stored as [company file name].qbw.tlg file. You can’t open it to convert this file into Company Data File (qbw). Hence, when the “QBW” file does not match with its linked “TLG” file, the QuickBooks shows error -6190, -816.
  • Another reason can be due to update failure. When a company file is updated on a different computer without updating its transaction file, it will show error -6190, -816.
  • Third reason for this error can be caused when another user is accessing the company files in Single User Mode.
  • The least possible reason for this error is Data Corruption in the QuickBooks data file. But it is important to identify the data corruption in QuickBooks.

How to resolve QuickBooks Error code -619, -816: Before performing anything in your QuickBooks, make sure your QuickBooks software is updated with the latest version. Use QuickBooks File Doctor Tool:

  1. Download and install “QuickBooks File Doctor” tool.
  2. Run the tool. 
  3. You must be logged in as Administrator. If not, it will direct you to do so.
  4. It will show you two options: Both file damage and network connectivity and Network connectivity only 
  5. Select the first option as it will detect corrupted or damaged files and will help to fix the error -619.
  6. Next, it will ask for a password. Enter your Admin password.
  7. It will then ask whether the company file is on Workstation or Server.
  8. Select “Yes” if you’re using the company file on your server and “No” if using from Workstation.
  9. Click on “Proceed.”

The results will be displayed. It will automatically detect and repair the corrupted company file. If the error still persists, continue to next solution: Fix the mismatch: Make sure you're using the same computer on which you've saved the company file. Next, what you need to do is rename the files. Renaming these files does not cause any data loss. Follow the below-mentioned steps:

  1. Open the company folder.
  2. Next, you need to find the company file. The transaction log file and company file will have the same name but different extensions. For example, company file will be named as [company file name].qbw.nd and transaction log file will be named as [company file name].qbw.tlg 
  3. Right-click the company file and select "Rename" option. Enter any new name or simply add "-OLD" at the end of the name. Don't delete extension or ".qbw.nd" from the end.
  4. Same way, rename the transaction log file without omitting the extension.
  5. Exit the system now.
  6. Open QuickBooks and try to login in the company file. 

If you still get error, then try next solution: Single Mode User Check:

  1. Make sure all the users are logged out of the QuickBooks Data file.
  2. Next, restart the computers.
  3. Now copy the data file to the desktop or to another location apart from its source.
  4. Again copy the data file back to its original location.
  5. Sign into QuickBooks.

These are the possible fixes of QuickBooks error code 619, 816. And if you still can’t access it, then you need to purchase the “Auto Data Recovery” tool by The Intuit Data Services to recover the files. 

About Priyanka Chouhan

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