The Institute of Internal Auditors (IIA) has redesigned and enhanced its North American website. Like the IIA's global website, which was introduced last October, the improved North American site features a clean, professional design with an array of user-friendly features.
"We've listened to our members, who voiced the need for a more robust, member-centric website with a more intuitive design", says Larry Harrington, chairman of the IIA's North American Board. "The streamlined format of the website makes it easier for our members to find the information they need to be successful, whether it be news about local training opportunities or issues affecting the internal audit profession globally."
The enhanced North American site enables IIA members to log in using their e-mail address to update their personal information and take advantage of all the benefits of membership. Upgraded search capabilities produce more relevant search results, and mega-menus make it easy to drill down into the site quickly and find information with fewer clicks. The redesigned site also features an interactive chapter map, convenient left navigation, and improved course browsing and event search capabilities.
Several of the website's enhancements are due to its newly adopted Microsoft SharePoint platform. "The new platform has helped improve the site's functionality", explains Kevin Mayeux, chief officer for IIA North American operations. "We're also using a process to identify documents by topic, type, language, and other factors, which ensures greater consistency in content and improved search capabilities across chapter websites, committee websites, the North American website, and the global website."
The IIA's North American Board is expecting tremendously positive feedback from members. "Still, we're going to continue to enhance our product's functionality to make sure it doesn't grow stale as members give us additional feedback", says Mayeux, who notes that second and third revisions of the website are already scheduled for 2013 and 2014.