Articles by Rita Keller

Exhaustion and Other HR Issues

They seem like children today, but be patient: someday your newbies will be essential members of your team.

Don't Forget to Hit the Pause Button This Busy Season

We're still uncool at our house. We have three remotes to control our TV, BlueRay, sound system, Apple TV, etc. Our son comes to visit and asks why we don't get one of the new-type remotes where you can do it all from one or why don't we use our iPad or iPhone.

Does Your Accounting Firm *Really* Provide Client Service?

CPAs working in public practice tell me all the time..... "We are different!" They go on to relate how they do this different and how they do that different. They truly believe they are different.

The Ordeal: Year-end Partner Comp - Slicing the Pie

There's no exact one way to do CPA firm partner compensation – it has to align with the desires and needs of the actual owners and the size of the firm and number of partners.

Plan for How You Will Involve Mom and Dad

For the last few years, in many of my presentations to the CPA profession, I have been warning firm leaders that they need to be prepared for involving the parents of new college graduates as they participate in the college recruiting adventure.

Time and Billing - Enlighten Your Team about Time Entry

If you're not a value-pricing firm, like most of the firms I talk to and work with, I bet you get asked: "How do we enter our time for traveling to a client location? Is it chargeable or not?"