Ten Characteristics of Successful Firms
"Well done is better than well said." -- Benjamin Franklin (1706-1790)
- Leadership - in the profession and in treatment of co-workers
- Commitment - to meaningful values and to success
- Profit sharing - people who own something work to make it succeed
- Celebration - small milestones and victories should be cheered, too
- Clear vision - know where you want to go and when you want to get there
- Appreciation of effort - a pat on the back often means more than money
- Positive work environment - applaud success and make it okay to fail trying
- Management listens - good ideas come from unexpected quarters
- Control expenses - cut fat but not flesh
- Exceeds clients' expectations - first determine what they expect.
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