Is Your ISP Working For You?

Let's face it: as small business owners, our reliance on the Internet is only going to increase over time. As we work to expand our client base using the Internet to transport those important financial documents, the Internet Service Provider (ISP) we currently use could literally make … or break us.

So, how do we find the ISP that best serves our business needs?

There's no perfect answer, but these guidelines may help you determine if your current ISP is a keeper, or if it's time to go shopping for a new one.

· Search for an ISP that provides reliable customer service. A good ISP offers customer service and technical support, including the ability to reach them by phone. Before selecting a provider, call them to test their level of response.

· Look for a provider that offers a range of access plans including everything from dial-up and ISDN to DSL and fractional T1 lines.

· Find out if the provider understands the specific needs of small businesses. Does the ISP provide multiple mailboxes under a single account? Is simultaneous access available by multiple users?

· Look for an ISP that provides e-commerce capabilities. A good ISP sells e-commerce programs that, at a minimum, allow you to populate your site with a product or service catalog.

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Upcoming CPE Webinars

Apr 22
Is everyone at your organization meeting your client service expectations? Let client service expert, Kristen Rampe, CPA help you establish a reputation of top-tier service in every facet of your firm during this one hour webinar.
Apr 24
In this session Excel expert David Ringstrom, CPA introduces you to a powerful but underutilized macro feature in Excel.
Apr 25
This material focuses on the principles of accounting for non-profit organizations' revenues. It will include discussions of revenue recognition for cash and non-cash contributions as well as other revenues commonly received by non-profit organizations.
Apr 30
During the second session of a four-part series on Individual Leadership, the focus will be on time management- a critical success factor for effective leadership. Each person has 24 hours of time to spend each day; the key is making wise investments and knowing what investments yield the greatest return.