U.S. Bank Takes Internet Services to New Level
U.S. Bank has unveiled a new service for business customers. Called Image Check Web, the service provides the bank's business customers with the ability to view recently cleared checks via the Internet.
Checks are available for viewing the day after they clear the bank. Citing advantages such as fraud detection, improved customer service by quickly being able to answer questions, quick access to information about checks that didn't get entered, and verification of payments to be used for claiming discounts, the bank hopes its customers will notice improved efficiency and better customer relations.
U.S. Bank is one of the first banks to offer this service, but can others be far behind? This seems like a natural extention of Internet usage that can benefit both banks and their customers.
Voice of the Editor
Which isn’t completely true. I mean, occasionally I drop by when I manage to sneak out of the nonstop frat party over at Going Concern, but I’m mostly a wallflower over there. I’m happy to say that I’ve been given express permission (or explicit orders, if you like) to wander over here to AccountingWEB more often.
Why is that, you might ask? My job is to replace the irreplaceable Gail Perry as Editor-in-Chief. What does that mean? I don’t really know! I think it’ll be fun getting a feel for things, throwing in my own thoughts here and there, and listening to the discussions you’re having about the accounting profession.