Many Corporations Employ Staff to Monitor, Read Outbound E-mail

A new omnibus study conducted by Forrester Consulting on outbound email security and content issues, sponsored by Proofpoint, finds that more than 43% of corporations with more than 20,000 employees employ staff to monitor and
read outbound email.

This staggering statistic is a testament to the widespread failure of current content-scanning technologies to stop the leak of intellectual property, confidential memos and embarrassing information from the enterprise.

Respondents also expressed major concern about ensuring that emails leaving the enterprise comply with personal, financial and healthcare privacy regulations such as Sarbanes-Oxley, Gramm-Leach-Bliley and HIPAA regulations.

Other key findings from the report:

  • More than 30% of all companies reported that they employ staff to monitor outbound email content. This technique is even more prevalent in large organizations -- 43.6% of companies with more than 20,000 employees employ staff to monitor outbound email.

  • Almost 33% of all companies reported that they conduct regular audits of outbound email content. More than 38% of large companies reported that they regularly audit the content of outbound email.

  • Almost 75% of companies with 20,000 or more employees said that reducing the financial and legal risks associated with outbound email is "important" or "very important" in the next 12 months.

  • Less than 12% of companies report that they have deployed technology for detecting intellectual property breaches in outbound email. The most common technique used for detecting these emails remains physical review by hired staff.

You may download a free copy of Proofpoint's summary of the survey findings, Outbound Email Security and Content Compliance in Today's Enterprise.

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