On-Line Surveys Provide Important Client & Employee Info

AccountingWEB has located a Web site where firms can obtain on-line surveys to help gather information about the characteristics, behaviors, opinions, and knowledge of your client base or employees. Survey results can produce pertinent information regarding a specific problem, new products or new ideas.

A web site called Web Surveyor can assist your technical team in creating an on-line survey to give to your clients, or an employee survey for internal use on your Intranet. In today's competitive market, staying on top of your client and employee expectations and concerns can enable you to gain significant insight into your business operations, find out what new recruits are looking for, learn what your employees need, or find out ways to better serve your clients.

You can customize your own ongoing survey to keep communications open among your employees, clients and new recruits. The cost for this service ranges from roughly $99 per month or you can conduct a single survey for roughly $200. Explore Websurveyor by taking a virtual tour of the service.

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Excel spreadsheets are often akin to the American Wild West, where users can input anything they want into any worksheet cell. Excel's Data Validation feature allows you to restrict user inputs to selected choices, but there are many nuances to the feature that often trip users up.