Internet Tip: Online Answers to Common Software Questions

If you're like the average computer user, you will constantly be running up against questions about how to use a particular software package to accomplish X, Y, or Z.

Most software packages have comprehensive help functions, where you can get many of your answers.

However, a free service called FreeAnswers, located at FreeAnswers.com, allows users to type in everyday English language questions and gain immediate access to the knowledge bases from Microsoft, Intuit or Adobe. Additionally, you can narrow your question down to the specific operating system you are working on.

Current products supported by FreeAnswers include:

Intuit

  • Quicken
  • QuickBooks
  • Turbotax

Microsoft

  • Access
  • Excel
  • Internet Explorer
  • Front Page
  • Outlook
  • PowerPoint
  • Visio
  • Visual Basic
  • Visual C++
  • Windows 3.x

Adobe

  • Acrobat
  • Illustrator
  • Pagemaker
  • Photoshop
  • And more...

Some of the most common questions asked on the site include:

  • Why do I get an error when I copy a file?
  • Why won't my computer shut down?
  • Why does my computer freeze?
  • Why does an Outlook folder no longer exist?
  • How do I install a second copy of windows 98 on my hard drive for backup?
  • Why does Internet Explorer "hang"?

Try it out and see if FreeAnswers.com can help you.

If you have a favorite Internet site that you think would benefit other AccountingWEB members, let us know and we'll consider adding it to our Internet tips section.

You may like these other stories...

Event Date: August 28, 2014, 2 pm ET Excel spreadsheets are often akin to the American Wild West, where users can input anything they want into any worksheet cell. Excel's Data Validation feature allows you to...
When you’re running an accounting office, it's easy to become inundated with paper, forms, and email attachments, especially when tax season rolls around. To prevent your office from becoming completely overwhelmed...
It's not a reality—yet—but accounting software is poised to eliminate accountants. We are at a tipping point for many similar professions: online education replacing professors, legal software replacing...

Upcoming CPE Webinars

Aug 5
This webcast will focus on accounting and disclosure policies for various types of consolidations and business combinations.
Aug 20
In this session we'll review best practices for how to generate interest in your firm’s services.
Aug 21
Meet budgets and client expectations using project management skills geared toward the unique challenges faced by CPAs. Kristen Rampe will share how knowing the keys to structuring and executing a successful project can make the difference between success and repeated failures.
Aug 28
Excel spreadsheets are often akin to the American Wild West, where users can input anything they want into any worksheet cell. Excel's Data Validation feature allows you to restrict user inputs to selected choices, but there are many nuances to the feature that often trip users up.