Class action lawsuit against QuickBooks a possibility
by AccountingWEB on
Several brief outages to Intuit’s QuickBooks Online and QuickBooks Payroll Subscription Service prompted a group of Dallas title attorneys to file a proposed class action against the company.
The plaintiffs, Celaratec, Uptown Title Dallas, and Ishmael Law Firm, are claiming a breach of contract and are seeking a refund of subscription costs due to several outages. Their subscription started in September 2009, and service was not accessible for several hours on April 23 and July 21, for nearly two days on June 15 and 16, and not at all July 14, according to court papers.
The company told PC World magazine that the June outages were because of an accidental power failure during routine maintenance that affected both its primary and secondary backup systems, taking a number of Intuit Web sites and services offline. The July 14 outage was blamed on a power failure in the San Diego area. In those situations, the company said security was not breached and no customer data was damaged or lost.
According to the Southeast Texas Record, described as Southeast Texas’s legal journal, the attorneys filed suit against Intuit Inc., on September 9 in Collin County District Court. Intuit removed the case to the Eastern District of Texas, Sherman Division, on October 22. Intuit spokesman Rich Walker said, “We don’t comment on the merits or content of any legal action.”
The proposed class action contends that Intuit made no attempt to compensate the attorneys for time frames the paid subscriptions services were not available. The proposed class would include all consumers who have purchased the services since September 2009, and have not received a refund or credit for the outages. The class action could include as many as 14,000 individuals and organizations, the legal journal reported.
The plaintiffs are asking the court to bar Intuit from retaliatory conduct and for an award of actual damages, attorneys' fees and expenses, interest, and court costs.
You may like these other stories...
In the old days, we used to tape down receipts from our travels and submit them to accounts payable. But that was before remote employees who may live in a different city from the home office. And of course, there's all...
In 2011, electrical services and technology provider Parsons Electric in Minneapolis, Minn., decided to take its accounting to the cloud. Monica Ross, the company's director of strategic projects, talked with AWEB about...
Event Date: July 24, 2014, 2 pm ET In this presentation Excel expert David Ringstrom, CPA revisits the Excel feature you should be using, but probably aren't. The Table feature offers the ability to both boost the...
Upcoming CPE Webinars
Hand off work to others with finesse and success. Kristen Rampe, CPA will share how to ensure delegated work is properly handled from start to finish in this content-rich one hour webinar.
FRF for SMEs Series--Statement of Cash Flows, Subsequent Events, Related Party Issues, Accounting for Investments including Consolidations, Part 4A
This webcast will cover the preparation of the statement of cash flows and focus on accounting and disclosure policies for other important issues described below.
We can’t deny a great divide exists between the expectations and workplace needs of Baby Boomers and Millennials. To create thriving organizational performance, we need to shift the way in which we groom future leaders.
In this presentation Excel expert David Ringstrom, CPA revisits the Excel feature you should be using, but probably aren't. The Table feature offers the ability to both boost the integrity of your spreadsheets, but reduce maintenance as well.