Controversy Over TurboTax 2002

The reviews of Intuit’s TurboTax 2002 are in and most users are giving the perennially popular income tax software two thumbs down. At issue is C-Dilla software, commonly known as spyware, which Intuit installed to stop illegal copying of TurboTax.

Intuit’s move has caused many new and long-time users to post their concerns online. At CNET.com, 90 percent of 473 reviewers said they wouldn’t recommend TurboTax Deluxe 2002 while over at Amazon.com, the deluxe version garnered a two-star rating out of a possible five, based on 363 reviews.

The online reviewers are unhappy with a number of features, including the fact that the software can only be activated on one computer and that the C-Dilla software does not automatically uninstall when TurboTax is uninstalled. Some users also feel that the spyware allows Intuit to collect personal information from their computers.

On its service and support website, Intuit insists that product activation is only meant to ensure customer compliance with its software license and services agreement. In addition, the company says that a user’s private data is not transmitted back to Intuit.

Not all users are sold on Intuit’s claims and many website reviewers said they have bought other tax software.

You may like these other stories...

Event Date: May 29, 2014 In this presentation Excel expert David Ringstrom, CPA brings you up to speed on the Excel feature you should be using, but probably aren't. The Table feature offers the ability to both...
No field likes its buzzwords more than technology, and one of today's leading terms is "the cloud." But it's not just a matter of knowing what's fashionable. Accounting professionals who know how to use...
There is a growing trend of accountants moving away from traditional compliance work to more advisory work. Client demand is there, but it is up to the accountants to capitalize on that. What should accountants' roles be...

Upcoming CPE Webinars

Apr 22
Is everyone at your organization meeting your client service expectations? Let client service expert, Kristen Rampe, CPA help you establish a reputation of top-tier service in every facet of your firm during this one hour webinar.
Apr 24
In this session Excel expert David Ringstrom, CPA introduces you to a powerful but underutilized macro feature in Excel.
Apr 25
This material focuses on the principles of accounting for non-profit organizations' revenues. It will include discussions of revenue recognition for cash and non-cash contributions as well as other revenues commonly received by non-profit organizations.
Apr 30
During the second session of a four-part series on Individual Leadership, the focus will be on time management- a critical success factor for effective leadership. Each person has 24 hours of time to spend each day; the key is making wise investments and knowing what investments yield the greatest return.