Some Body Language Can Send Mixed Signals

Body language is a tool that is often overlooked in communication. As we talk to a person we tend to concentrate more attention on our words and forget what we are saying physically. Most people know that crossing arms is a signal of shutting down. Yet, how many times have you done this because you are shifting your weight and getting comfortable? You may think you are still open to this person, but the person talking to you may get a completely different message.

Included in body language is tone of your voice. Studies show that vocal tone represents 38 percent of how a person responds to you. This is where e-mail sometimes gets us into trouble. Without hearing the inflection of a person’s message, it can be easy to misunderstand what a person is really trying to say.

Learn the silent language of body actions and you can not only understand what others really mean when they are speaking to you, but you can use body language techniques to make sure that others understand exactly what you mean to say.

If you are concerned about the way you come across to people through your body language or tone of voice consider video taping yourself having a conversation. If you have a marketing director on staff, chances are that individual will be happy to help. If you don’t, then you may want to set up monthly lunches where staff members get together to learn how to communicate better. Let everyone have a chance to get in front of the camera and see exactly what you see when they communicate.

You may like these other stories...

This article originally was published on Practice Development Counsel. Read more generational articles by Phyllis Weiss Haserot.  As professionals and executives become more senior, there’s often a...
This morning, after I had my coffee, I got ready for a mind-clearing jog. After opening the door and feeling an arctic blast on my face, I quickly turned around and thought about another activity, writing.  You see...
Welcome to the AccountingWEB series "Michael Alter's Dollars and Sense" by Michael Alter, president of SurePayroll. You can see all of his articles here.One of the most important things you can do for...

Upcoming CPE Webinars

Jul 23
We can’t deny a great divide exists between the expectations and workplace needs of Baby Boomers and Millennials. To create thriving organizational performance, we need to shift the way in which we groom future leaders.
Jul 24
In this presentation Excel expert David Ringstrom, CPA revisits the Excel feature you should be using, but probably aren't. The Table feature offers the ability to both boost the integrity of your spreadsheets, but reduce maintenance as well.
Jul 31
In this session Excel expert David Ringstrom helps beginners get up to speed in Microsoft Excel. However, even experienced Excel users will learn some new tricks, particularly when David discusses under-utilized aspects of Excel.
Aug 5
This webcast will focus on accounting and disclosure policies for various types of consolidations and business combinations.