A message from American Airlines CEO

A message from American Airlines Chief Executive Officer Don Carty:

I know that I speak for every employee at American Airlines when I extend our deepest sympathy to those who lost a loved one, family member or friend on American Airlines Flight 11, American Airlines Flight 77, United Airlines Flight 93, United Airlines Flight 175 or at the sites of these tragic accidents. Our thoughts and prayers are with you at this time of immense sorrow.

Upon learning of the terrorist attacks, employees at American immediately began mobilizing to help the families who are the victims of this national tragedy. To date, American has sent more than 350 CARE team members to the departure and destination airports and has local command centers established in these cities. These individuals, and more than 300 additional American employees staffing command centers and Family Assistance telephones in Fort Worth, Texas, are providing constant support and assistance to family members.

We have dispatched teams as active participants in the ongoing investigations and we are working closely with government agencies to bring the perpetrators of this horrible tragedy to justice. Any tips or information should be forwarded immediately to the FBI. A form for tips has been set up by the FBI at www.ifccfbi.gov.

We would also like to thank all of our many customers and friends who have called, e-mailed or otherwise offered words of support, your prayers, and other forms of help. It is at times like this that the American spirit shines through, and we are very appreciative.

In closing, I would like to again extend American Airlines condolences to all those directly affected by this horrific tragedy. Everyone involved will forever be close to our hearts and minds.


Don Carty
CEO, American Airlines

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