A Little Used Business Secret, Plus Free Book Download
by John Harricharan
You may download for FREE, Mr. Harricharan's Book "When You Can Walk on Water, Take the Boat" at the end of the article...
Sometimes, the simplest things are the most profound. Many times, the most obvious things are often ignored. A good percentage of the time the most common sense principles are the ones most disregarded.
Perhaps, it's because we are so intent on making a living that we forget about making a life.
One of the most forgotten principles for personal success is a word ignored by almost everyone - Goodwill. It is a principle so underused, yet so powerful, that it could take us to the heights of success. It remains underused because people overlook the disarming power disguised in subtle terms such as compassion, kindness, empathy, unselfishness and caring.
In marketing classes in MBA school, we learned many useful things about advertising strategy, marketing to consumers, studying statistics of a sales campaign and getting the order. To this day, I use the tools of the trade to help me in my business. But one thing that hardly anyone
touched upon was the concept of "Goodwill."
Goodwill is not just a number on the accountant's balance sheet, but is an invisible, little-used tool that all of us have at our disposal. Let me explain. Most of us could help solve someone else's problems, either with a telephone call, an introduction or referral, a signature or
other obvious means. But we refuse to do it. Why? Let me tell you why. Because we feel there's nothing in it for us! Or we are afraid to get involved.
Let me tell you a true story. It was many years ago. A young woman walked into my assistant's office. She was looking for a job, but we had none to offer. Just the week before, all job vacancies had been filled.
At the request of my assistant, I spoke with the young woman. She only wanted to work for the summer and then would complete her last semester of graduate school and return home to her country. She had been looking
for a summer job for almost four weeks. No one wanted to hire her and train her to work for such a short period of time.
I remembered my days as a graduate student and felt her anxiety. Although there was no sound business reason to do so, I told my assistant to create an office job for her. Afterall, she needed help and it felt good to help someone without figuring what was in it for me.
I hardly saw her until the last day when she came into my office to say goodbye. She thanked me again for the job and handed me a business card.
"This is my father's card," she said, "If you ever visit my country, call my dad, he'd be very happy to meet you. I've told him all about how kind you and your employees were to me. In my country, my dad is a government minister."
And that's how I ended up having lunch with the mayor of Nairobi, dinner with the Vice President of Kenya and making business alliances that brought my company profits hundreds of times greater than the salary we had paid for summer help. On top of that, I enjoyed going on photo safari to the Serengeti Plains of East Africa, walking along the
beaches of Mombassa and sipping Pimms#3 at the Mount Kenya Safari Club.
This is not an isolated case. It's just one of the more obvious ones. You never can tell who will lead you to that next contact, that profitable contract or the added financing you were looking for. It is important that we treat everyone with dignity and respect.
REMEMBER: Business does not do business with other businesses. People do business with people.
The Internet is not about computers, technology or even marketing. That would be like saying cars are about the internal combustion engine and the laws of thermodynamics. The Internet is about people and communications. If we communicate with honesty and feelings, we'd find
that most others respond in kind.
So whenever the opportunity arises, do something for someone else who is powerless to do it alone. Don't worry about what you are going to get out of it. The Universe has a way of repaying in ways far too strange to understand. Earn "goodwill" and you'll prosper beyond belief.
Downlaod this FREE book "When You Can Walk on Water, take the Boat" by John Harricharan
Copyright (c) 2000 John Harricharan
Outstanding businessman, John Harricharan, is a remarkable blend of the best of all worlds. Well-educated and professional in demeanor, he is a global personality, who, not only is an excellent entrepreneur, but a compelling, best-selling author and a dynamic, charismatic speaker as
Harricharan graduated summa cum laude in chemistry and holds an MBA from Rutgers University. He started his career with Fortune 500 corporations and worked his way into upper level executive positions. He continued by blending his knowledge of the corporate world with his entrepreneurial talents, to build extremely successful businesses.
He currently manages his internet businesses, travels extensively and write, lecture and consult. Foster Hibbard, associate of the late Dr. Napoleon Hill (of Think and Grow Rich) refers to John as "one of the most extraordinary human beings I've ever met."
John Harricharan's latest creation is the groundbreaking, three minute, three step formula for creating personal success and real happiness (http://powerpause.com). John has a burning desire to make this success formula available, through his web sites, to as many as possible.
To sum up, in the words of Dr. Elisabeth Kubler-Ross, renowned psychiatrist, "John Harricharan brilliantly inspires you, motivates you and teaches you. He's fantastic ... absolutely fantastic."
Voice of the Editor
Which isn’t completely true. I mean, occasionally I drop by when I manage to sneak out of the nonstop frat party over at Going Concern, but I’m mostly a wallflower over there. I’m happy to say that I’ve been given express permission (or explicit orders, if you like) to wander over here to AccountingWEB more often.
Why is that, you might ask? My job is to replace the irreplaceable Gail Perry as Editor-in-Chief. What does that mean? I don’t really know! I think it’ll be fun getting a feel for things, throwing in my own thoughts here and there, and listening to the discussions you’re having about the accounting profession.