KPMG Sends Marching Orders to Transportation Industry
A new transportation industry report released by KPMG revealed that 50 percent of shippers indicated they will have no hesitancy about changing transportation carriers if a desired level of e-commerce is not provided.
The study, which polled 22 major transportation companies, 14 Fortune 500 shippers, and eight transportation analysts, found that many transportation carriers are not meeting the e-business requirements of their customers.
In particular, shippers want transportation carriers to offer online invoicing and payment information, online ordering facilities, and better online tracking, according to survey results.
This survey provides substantiation of the strong reliance on the Internet of those who keep the nation's commerce wheels turning.