IRS Doghouse Web site enables consumers to rate IRS employees

Consumers with a bone to pick with the Internal Revenue Service have the opportunity to share their experiences. Originally designed as an IRS profile database, IRSDoghouse.com has evolved into a free and anonymous Web site where anyone can rate – negatively or positively – their personal and professional experiences with IRS employees.

The IRS certainly holds the tax-paying public to task and now is the time for practitioners and other tax-paying individuals to reward or bite back, according to the site's creators. Ratings are based on dog bones, with a single dog bone rating as the least favorable; five dog bones is the best rating.
 
People share personal experiences and can post information about the IRS employee, including whether the employee was helpful, clueless, difficult to work with, or knowledgeable. Reviews allow for character descriptions and other details. In the characteristic section, one reviewer explained that this IRS employee has been a government employee too long. She was clueless, difficult to work with, and would be fired if she worked in the private sector. The IRS employee received one dog bone.
 
On the other hand, a positive review of five bones reported that the IRS employee was able to negotiate, was fair, helpful, intelligent, and interacted with him in a kind, courteous, and professional manner. This IRS employee demonstrated positive communication skills and a pleasant attitude. He was a pleasure to work with and gave the benefit of the doubt to the practitioner/taxpayer. He also allowed ample time to comply with requests. "This is one of the good guys in the IRS," the rater said.
 
The Web site provides people with IRS complaints a safe and anonymous place to vent or to share feel-good stories. And, if people don't wish to post any comments at all, they can still read about practitioners' and other tax payer experiences to know what they might be up against.
 
The site is free to use and is monitored for extreme profanity, hateful comments, and threats, which are removed. The administrator of this site has the authority to remove any posting that is not deemed appropriate.
 

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