How to Resolve Personality Conflicts at Work
How do you handle conflict in the workplace? Most of us do not deal with it very effectively - if we even deal with it at all.
Maintaining relationships is key to resolving conflict, so if a situation is thought to be unfixable, the best advice given by experts is to figure out a way to 'remix' the situation so the two parties look at the situation differently.
Here are a few tips for consideration.
- Think before acting. - use common sense and common courtesy - if someone in the office is bothering you, you may be bothering them.
- Listen to others - listen attentively and hear what your co-workers are saying, not what you expect them to say.
- Listen to yourself - Figure out your tone, attitude and how well you communicate.
- Be positively disarming - maintain a positive attitude; for example, find a trait or a skill that you admire in the other person, and focus on that.
- Focus on the task, not the person - no matter what the situation is, you still have to focus on the project or activity and not the person.
- If you can’t say something nice, avoid gossip - a spin on the old adage - if you don't have something nice to say, don't say anything at all...
Voice of the Editor
Which isn’t completely true. I mean, occasionally I drop by when I manage to sneak out of the nonstop frat party over at Going Concern, but I’m mostly a wallflower over there. I’m happy to say that I’ve been given express permission (or explicit orders, if you like) to wander over here to AccountingWEB more often.
Why is that, you might ask? My job is to replace the irreplaceable Gail Perry as Editor-in-Chief. What does that mean? I don’t really know! I think it’ll be fun getting a feel for things, throwing in my own thoughts here and there, and listening to the discussions you’re having about the accounting profession.