Future leadership and the case for facilitated dialogues within work teams
By Phyllis Weiss Haserot
This is part of a series of regular columns by generational expert and internationally known consultant, coach, writer, and speaker Phyllis Weiss Haserot on intergenerational relations and navigating the challenges of the multi-generational workplace for better productivity, retention, succession planning, and business development results.
- Transparency, which includes distributing information so everyone is in the loop and part of the conversation, is the most valued attribute to a Gen Y leader.
- They want opportunity to have impact, encouraging social entrepreneurship and Web 2.0 sense of community.
- Gen Yers have high expectations for meaningful work and want to feel passionate about what they do.
- They favor a team approach to goal setting and achieving that must be reinforced by recognition and rewards to everyone who contributes.
- Navigation through career challenges, pace and progress, and work/life flexibility need to be facilitated through honest conversations.
- All generations and levels are part of the conversation and are heard.
- Leaders must be clear about quality of work and deadlines and discuss alternative ways to get desired results.
- Understanding of differences and benefits of diversity of styles mitigates resentments and fosters sympathy.
- Using assessment tools for identifying personal behavioral style, group culture, work expectations, and learning style enables better understanding of self and teammates and reduces stereotypical thinking.
- Through dialogue, roles can be customized with working arrangements that are perceived as fair to work for each team member.
- Meeting of the minds requires some compromise on all sides.
- “What’s in it for me” from the individuals standpoint? To be associated with a team that demonstrates better results, reinforced by recognition.
© Phyllis Weiss Haserot, 2009. All rights reserved.
Phyllis Weiss Haserot is the president of Practice Development Counsel, a business development and organizational effectiveness consulting and coaching firm she founded over 20 years ago. A special focus is on the profitability of improving inter-generational relations and transitioning planning for baby boomer senior partners. Haserot is the author of "The Rainmaking Machine" and "The Marketer's Handbook of Tips & Checklists" (both Thomson/West 2008).
Voice of the Editor
Which isn’t completely true. I mean, occasionally I drop by when I manage to sneak out of the nonstop frat party over at Going Concern, but I’m mostly a wallflower over there. I’m happy to say that I’ve been given express permission (or explicit orders, if you like) to wander over here to AccountingWEB more often.
Why is that, you might ask? My job is to replace the irreplaceable Gail Perry as Editor-in-Chief. What does that mean? I don’t really know! I think it’ll be fun getting a feel for things, throwing in my own thoughts here and there, and listening to the discussions you’re having about the accounting profession.