Resolving Personality Conflicts at Work

How do you handle conflict in the workplace? Most of us do not deal with it very effectively - if we even deal with it at all.

Maintaining relationships is key to resolving conflict, so if a situation is thought to be unfixable, the best advice given by experts is to figure out a way to 'remix' the situation so the two parties look at the situation differently.

Here are a few tips for consideration.

  • Think before acting. - use common sense and common courtesy - if someone in the office is bothering you, you may be bothering them.

  • Listen to others - listen attentively and hear what your co-workers are saying, not what you expect them to say.

  • Listen to yourself - Figure out your tone, attitude and how well you communicate.

  • Be positively disarming - maintain a positive attitude; for example, find a trait or a skill that you admire in the other person, and focus on that.

  • Focus on the task, not the person - no matter what the situation is, you still have to focus on the project or activity and not the person.

  • If you can’t say something nice, avoid gossip - a spin on the old adage - if you don't have something nice to say, don't say anything at all...

You may like these other stories...

What trends will have the biggest impact on accounting firms and their clients over the next five years? How well-prepared are accountants to take advantage of these trends? These two questions were the focus of a new report...
When an accounting firm devotes time and expense to hiring and training a staff accountant, it can be deflating to have the professional leave after only a few years—particularly if the accountant was "potential...
Imagine being able to file a business expense, such as a cab ride or a meal with a new client, in real time from an app on your smartphone. Here’s the best part: Imagine being reimbursed for that expense in 24 to 48...

Already a member? log in here.

Upcoming CPE Webinars

Nov 5Join CPA thought leader and peer reviewer Rob Cameron and learn ways to improve the outcome of your peer reviews while maximizing the value of your engagement workflow.
Nov 18In this session Excel expert David Ringstrom, CPA tackles what to do when bad things happen to good spreadsheets.
Nov 19How do you minimize redundant work and unnecessary steps to maximize the amount of work moving through your firm?
Nov 20Kristen Rampe will share how to uncover new opportunities with your clients by asking powerful questions.