E-Mail Etiquette – Some Basic Rules
by AccountingWeb on
Emailreplies.com lists several business e-mail etiquette rules including:
- Be concise and to the point
- Answer all questions, and pre-empt further questions
- Use proper spelling, grammar and punctuation
- Make it personal
- Answer promptly
- Do not attach unnecessary files
- Do not overuse the high priority option
- Don’t leave out the message thread
- Add disclaimers to your e-mails
- Always re-read the e-mail before you hit the send button
- Do not overuse Reply to All
- For mass mailings, use the bcc: field or do a mail merger
- Be careful with formatting
- Do not forward chain letters
- Do not copy a message or attachment without permission
- Do not use e-mail to discuss confidential information
- Use active instead of passive voice
- Avoid using URGENT and IMPORTANT in the subject line
- Avoid long sentences
- Don't forward virus hoaxes
- Don’t reply to SPAM
This information is compliments of emailreplies.com.
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