E-Mail Etiquette – Some Basic Rules

Posted by accountingweb on Aug 16 2002 89 printer friendly

Emailreplies.com lists several business e-mail etiquette rules including:

Be concise and to the point
Answer all questions, and pre-empt further questions
Use proper spelling, grammar and punctuation
Make it personal
Answer promptly
Do not attach unnecessary files
Do not overuse the high priority option
Don’t leave out the message thread
Add disclaimers to your e-mails
Always re-read the e-mail before you hit the send button
Do not overuse Reply to All
For mass mailings, use the bcc: field or do a mail merger
Be careful with formatting
Do not forward chain letters
Do not copy a message or attachment without permission
Do not use e-mail to discuss confidential information
Use active instead of passive voice
Avoid using URGENT and IMPORTANT in the subject line
Avoid long sentences
Don't forward virus hoaxes
Don’t reply to SPAM

This information is compliments of emailreplies.com.

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