E-Mail Etiquette – Some Basic Rules

Emailreplies.com lists several business e-mail etiquette rules including:

  • Be concise and to the point
  • Answer all questions, and pre-empt further questions
  • Use proper spelling, grammar and punctuation
  • Make it personal
  • Answer promptly
  • Do not attach unnecessary files
  • Do not overuse the high priority option
  • Don’t leave out the message thread
  • Add disclaimers to your e-mails
  • Always re-read the e-mail before you hit the send button
  • Do not overuse Reply to All
  • For mass mailings, use the bcc: field or do a mail merger
  • Be careful with formatting
  • Do not forward chain letters
  • Do not copy a message or attachment without permission
  • Do not use e-mail to discuss confidential information
  • Use active instead of passive voice
  • Avoid using URGENT and IMPORTANT in the subject line
  • Avoid long sentences
  • Don't forward virus hoaxes
  • Don’t reply to SPAM

This information is compliments of emailreplies.com.

You may like these other stories...

This article originally was published on Practice Development Counsel. Read more generational articles by Phyllis Weiss Haserot.  As professionals and executives become more senior, there’s often a...
This morning, after I had my coffee, I got ready for a mind-clearing jog. After opening the door and feeling an arctic blast on my face, I quickly turned around and thought about another activity, writing.  You see...
Welcome to the AccountingWEB series "Michael Alter's Dollars and Sense" by Michael Alter, president of SurePayroll. You can see all of his articles here.One of the most important things you can do for...

Upcoming CPE Webinars

Jul 16
Hand off work to others with finesse and success. Kristen Rampe, CPA will share how to ensure delegated work is properly handled from start to finish in this content-rich one hour webinar.
Jul 17
This webcast will cover the preparation of the statement of cash flows and focus on accounting and disclosure policies for other important issues described below.
Jul 23
We can’t deny a great divide exists between the expectations and workplace needs of Baby Boomers and Millennials. To create thriving organizational performance, we need to shift the way in which we groom future leaders.
Jul 24
In this presentation Excel expert David Ringstrom, CPA revisits the Excel feature you should be using, but probably aren't. The Table feature offers the ability to both boost the integrity of your spreadsheets, but reduce maintenance as well.