Deltek Presents Project CRM™ Solution with General Release of Project Workplace™
McLean, Virginia - March 10, 2000 - Deltek® Systems, Inc. (NASDAQ: DLTK) (www.deltek.com). Deltek Systems today announced the first general release of Project Workplace, a fully integrated and Web-enabled solution designed to address the customer relationship, business development, project and knowledge management needs of professional services organizations. To register for an online demonstration of Project Workplace, go to http://www.deltek.com/products/prodprojwork/prodprojwork.htm.
Deltek's Executive Vice President of Software Development, Eric Brehm, states that "Project Workplace is a Microsoft®-centric and COM-based client/server solution that Deltek built on Windows® DNA, Microsoft's three-tiered internetworking architecture model for creating distributed Internet applications. By taking advantage of Microsoft's object-oriented development tools and the distributed computing capabilities of Microsoft Transaction Server (MTS) and Internet Information Server (IIS), Project Workplace delivers a robust, reliable, and stable architecture that maximizes scalability and performance."
Mr. Brehm emphasizes that "The architecture's object-oriented design philosophy also reflects Deltek's desire to allow modular integration of complimentary Project Workplace applications, where users can easily "plug-in" new feature sets into existing Project Workplace deployments. And by carefully optimizing business logic and database components to maximize MTS performance, Project Workplace is poised to provide maximum scalability in the processing of all key database transactions."
Microsoft Corporation's Andrew Coupe, a principal technology specialist with Microsoft's Business Solutions Group, states that "Deltek's architecture for Project Workplace looks very good and is a sophisticated and intelligent approach to making the most of Microsoft technology. Deltek's development team has certainly done their homework on COM and MTS, and their approach to using stateless components is right on target."
Fred White, the co-founder and executive vice president of Zweig White & Associates, Inc., is a widely recognized expert on the application of IT solutions to architecture, engineering, planning and environmental consulting firms and other professional services organizations. Mr. White states that "Consolidating fragmented information about customers and projects into one centralized and integrated system and getting all employees on the same page is one of the biggest challenges facing service firms today."
"High operating costs, lost revenues and missed opportunities resulting from increasing competition and inefficient coordination among people, projects, and resources," Mr. White continues, "are pressuring these firms to find professional services automation solutions to help with their essential business practices and processes. With Project Workplace, Deltek is well positioned to offer the critical components of a comprehensive professional service automation solution that will better equip professional service firms to meet these challenges successfully."
Deltek's Director of Product Operations for Project Workplace, Michael Martin, states that, "We are very excited about today's general release of Project Workplace and the intelligent business fit that it offers our customers. Project CRM, the lead Project Workplace module in today's general release, integrates virtually all project, employee and customer-related information into one centralized system. It brings project teams together and gets all players on the same page by encouraging the universal sharing of creative ideas, insights, conversations and critical management strategies that repeatedly win new business, enhance project performance and exceed customer expectations."
With Project CRM, professional services organizations have broad flexibility to configure the application and organize information in the business structure that works best for their project managers, business development analysts, marketing personnel and project teams. This ensures that communications and decision-making regarding customers, projects and opportunities are grounded in the most up-to-date, universally available information.
The result is that service professionals get the data they need — when they need it — to respond quickly and confidently to whatever the situation requires. Other information management tools allow users to record and track project-business history, details of interactions with contacts, demographics, and internal and external critical success factors that senior executives can use to measure project and team performance.
Project CRM's knowledge management design supports an intuitive issue tracking, project collaboration and communication system that provides a central area for project teams to identify and collaborate on problems, develop action plans and reach resolutions. Teams can also use the threaded collaboration feature to trace the history and sequence of conversations on virtually all customer and project issues occurring during the project lifecycle.
This feature is especially helpful in getting new team members quickly up-to-speed and for documenting the decision-making process. Deltek customers using Costpoint® Version 3.0C for enterprise resource planning or Advantage Version 5.1 for project control and financial management will now be able to interface with Project Workplace and conduct two-way exchanges of customer, contact, project, employee and financial data. This will allow financial managers to quickly and easily analyze the value of business development opportunities and get precise information on the financial status and performance of specific projects.
Deltek's President and CEO, Ken deLaski states, "Today's general release of Project Workplace is a major step forward in Deltek's mission to provide fully integrated, comprehensive solutions that automate the mission critical functions and processes of professional services organizations. We're confident that Project Workplace will help service and project-based organizations to achieve project-business success."
About Deltek Systems, Inc.
Deltek® is a leading provider of business software and solutions to companies in professional services and project-based industries. The company's solutions encompass project and financial accounting, customer relationship management, time and expense reporting, proposal automation, project and resource management, human resources and payroll, business intelligence, and e-business for service firms. Deltek supports over 5,000 businesses worldwide with a dedicated staff of 700 professionals, each contributing unique knowledge and experience in all areas of professional services automation.
The company's integrated services offerings include premium-level customer support and software maintenance for all registered customers, implementation and practice management consulting, and classroom training. For more information, visit Deltek at www.deltek.com, or call 800/456-2009 in the U.S., and +44-07000-335835 in the U.K.
Deltek Media and Investor Relations Contacts:
K. Allen Farber, Press Officer
Deltek Systems, Inc.
8280 Greensboro Drive
McLean, VA 22102
Voice: 800/456-2009 x4544
Babette J. Aller, Investor Relations Manager
Voice: 800/456-2009, x4444