Fax Etiquette 101

If you receive a fax in your office intended for another company, are you obligated to forward it or contact the sender to report a mishap?

The answer is no, according to Deborah Sauer, a vice president of marketing at Stamford, Conn.-based Pitney Bowes Inc.

There are over 110 million fax machines in use worldwide, and mix-ups will occur. As a good corporate citizen, you can contact the sender and inform them that their fax was misdirected. But you are under no legal requirement to forward the fax to it's proper destination.

Dana May Casperson, author of "Power Etiquette: What You Don't Know Can Kill Your Career," offers these tips to ensure that the faxes you are sending out are done correctly:

  • Always send a cover page that includes contact names and telephone numbers and the number of pages being transmitted;
  • Never send more than five pages without first confirming that it won't be inconvenient for the recipient;
  • Call to check to make sure important faxes were received by the appropriate person;
  • Never send unsolicited faxes to try to sell products or services.

Follow these simple rules and you can improve the effectiveness of the faxes you send.

You may like these other stories...

Regulatory compliance, risk management and cost-cutting are the big heartburn issues for finance execs in the C-suite. Yet financial planning and analysis—a key antacid—is insufficient.That's just one of the...
Continuing its efforts to simplify accounting procedures, the FASB has issued a proposed Accounting Standards Update on customer fees paid in a cloud computing arrangement. The newly-proposed update (Intangibles—...
How are you planning? What tools do you use (or fail to use) for forecasting? PlanGuru is a business budgeting, forecasting, and performance review software company based in White Plains, N.Y. AccountingWEB recently spoke...

Already a member? log in here.

Upcoming CPE Webinars

Sep 9
In this session we'll discuss the types of technologies and their uses in a small accounting firm office.
Sep 10
Transfer your knowledge and experience to prepare your team for the challenges and opportunities of an accounting career.
Sep 11
This webcast will include discussions of commonly-applicable Clarified Auditing Standards for audits of non-public, non-governmental entities.
Sep 26
In this jam-packed presentation Excel expert David Ringstrom, CPA will give you a crash-course in creating spreadsheet-based dashboards. A dashboard condenses large amounts of data into a compact space, yet enables the end user to easily drill down into details when warranted.