Fax Etiquette 101

If you receive a fax in your office intended for another company, are you obligated to forward it or contact the sender to report a mishap?

The answer is no, according to Deborah Sauer, a vice president of marketing at Stamford, Conn.-based Pitney Bowes Inc.

There are over 110 million fax machines in use worldwide, and mix-ups will occur. As a good corporate citizen, you can contact the sender and inform them that their fax was misdirected. But you are under no legal requirement to forward the fax to it's proper destination.

Dana May Casperson, author of "Power Etiquette: What You Don't Know Can Kill Your Career," offers these tips to ensure that the faxes you are sending out are done correctly:

  • Always send a cover page that includes contact names and telephone numbers and the number of pages being transmitted;
  • Never send more than five pages without first confirming that it won't be inconvenient for the recipient;
  • Call to check to make sure important faxes were received by the appropriate person;
  • Never send unsolicited faxes to try to sell products or services.

Follow these simple rules and you can improve the effectiveness of the faxes you send.

You may like these other stories...

There's thunder and lightning in the cloud these days. And the rumbling is all about security. Could peer-to-peer file transfers be the answer? As the old accounting adage goes, there's more than one way to skin a...
Saving Excel spreadsheets as PDF files has gotten incrementally easier over the years, but can still require more effort than necessary. When saving a document as a PDF, many users go through several mouse clicks on the File...
Imagine being able to file a business expense, such as a cab ride or a meal with a new client, in real time from an app on your smartphone. Here’s the best part: Imagine being reimbursed for that expense in 24 to 48...

Already a member? log in here.

Upcoming CPE Webinars

Nov 5Join CPA thought leader and peer reviewer Rob Cameron and learn ways to improve the outcome of your peer reviews while maximizing the value of your engagement workflow.
Nov 18In this session Excel expert David Ringstrom, CPA tackles what to do when bad things happen to good spreadsheets.
Nov 19How do you minimize redundant work and unnecessary steps to maximize the amount of work moving through your firm?
Nov 20Kristen Rampe will share how to uncover new opportunities with your clients by asking powerful questions.