Datek Online Is First To Provide Customers With Instant Answers

Datek Online, an online brokerage pioneer, introduced "Ask Datek" - a new service that give customers instant access to answers for Datek-related questions.

Datek is the first online brokerage firm to offer the intuitive type of answering service that allows customers to ask questions in natural language. Customers signing onto the Datek site will get fast, efficient answers 24 hours a day.

When a customer types a question such as, "How do I open an account?" Ask Datek will immediately provide links to answers on the site.

The service was developed by Ask Jeeves Inc., which provides the same type of service for searching the web.

You may like these other stories...

PwC must face $1 billion lawsuit over MF Global adviceA federal judge on Wednesday ordered PricewaterhouseCoopers (PwC) to face a $1 billion lawsuit claiming that its bad accounting advice was a substantial cause of the...
Anti Burger Kings: Seven US companies shrinking tax the old-fashioned wayBurger King’s decision to combine with Canadian donut shop Tim Hortons is renewing controversy over the lengths some US companies will go to...
Read more from Larry Perry here and in the Today's World of Audits archive.Since the AICPA's Financial Reporting Framework for Small- to Medium-sized Entities (FRF for SMEs) and some other financial reporting...

Already a member? log in here.

Upcoming CPE Webinars

Sep 9
In this session we'll discuss the types of technologies and their uses in a small accounting firm office.
Sep 10
Transfer your knowledge and experience to prepare your team for the challenges and opportunities of an accounting career.
Sep 11
This webcast will include discussions of commonly-applicable Clarified Auditing Standards for audits of non-public, non-governmental entities.
Sep 24
In this jam-packed presentation Excel expert David Ringstrom, CPA will give you a crash-course in creating spreadsheet-based dashboards. A dashboard condenses large amounts of data into a compact space, yet enables the end user to easily drill down into details when warranted.