Next Generation Talent Versus Legacy Accountants

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There’s no question accountancy has seen a vast amount of change in the past few centuries, and in more recent history, a once paper-intensive profession is now having its full potential realized thanks to cloud computing. This, however, has formed a battle between next generation talent and legacy accountants.

While there has been a lot of technological advancement in accounting, even in 2016 there remains a group of legacy accountants who are still locked into desktop accounting software – potentially inhibiting the growth of their firms. By making the move to cloud accounting, legacy accountants can ensure their firm’s success and future-proof them by attracting next generation talent.

Looking back at the year that was, we can see that while we’ve made great strides toward the future, we’ve got a ways to go.

Legacy Accountants May Get Left Behind

Legacy accountants using desktop accounting software are restricted in more ways than one. Without the ability to automate time-intensive manual work, like data entry, billing is limited to the hours in a day. Legacy behaviors aren’t exclusive with the use of desktop accounting software. Other outdated practices in accounting firms include having an old website or no website at all, a lack of presence on social media, or not allowing remote work.

Accountants who don’t adapt to cloud technology run the risk of being left behind. A survey of more than 700 accountants and bookkeepers conducted by Xero earlier this year found that cloud-based firms add five times the amount of clients of traditional firms. Additionally, practices with a higher concentration of clients using cloud accounting software had higher levels of year-over-year revenue growth – reporting a 15 percent increase in comparison to traditional firms that only saw a 4 percent increase.

The findings also show how important not only implementation but continued education around cloud accounting software will prove for accountants and firms in the future.

Next Generation Accountants Understand Value of Technology

While not all accountants may be using cloud accounting software, the profession as a whole believes that knowledge of technology and automation in the financial sector is essential. Research conducted by my Xero colleagues across the pond found that 70 percent of accountants identify this knowledge as crucial to success in the sector within the next five years. Surveying more than 1,000 accounting professionals in the United Kingdom, we also found that this technical knowledge was considered even more important among the younger generation – with 80 percent of 16- to 24-year-olds answering so.

Possessing a deeper understanding of technology and being able to adapt more easily due to their recent education, millennials are generally more prepared for changes to accountancy roles. Those in this age group are more excited for the future of accounting than their generational predecessors. In fact, 88 percent of 16- to 24-year-olds said they were excited for the future of the profession, while only 64 percent of accountants age 35 and older said the same. This finding perhaps reflects an attitude among older generations that they aren’t as well-equipped to continue learning or retrain.

That said, 81 percent of accountants surveyed are currently undergoing training in order to become more technically proficient. In the future, accountancy bodies may have to modify their syllabus for students in order to accommodate for a shift in the focus of the profession.

Also, a broader focus on management consultancy and computer science was recommended by around a quarter of respondents. New graduates will be well-positioned to become the trusted advisors in their clients’ businesses if this education shift comes into play.

There is nothing but opportunity for legacy accountants who make the leap and go all-in on the cloud. Couple this with a sense of excitement for the future of the profession and they’ll ignite the spark in the next generation of accountants.

Amy Vetter
Xero
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By eebaker
Dec 16th 2016 17:48

I agree with a lot of this, but an irrational run to the cloud is not one of these things. There is a lot of software out there that is in the cloud and its features and quality fall very short of the desktop or on-site software that has been around for years. I have had many clients go to the cloud and then flee away from the cloud. A lot of it is great, but a large portion of it is really not ready for prime time. I am impatiently waiting for the Cloud crew to provide really good products.

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Dec 16th 2016 20:18

You beat me to it. The majority of my clients could care less about "the cloud". They trust me to get the work done at a reasonable price with little involvement from them. My Quickbooks Accountant desktop version has FAR more features than the skimpy QB Online, which I find cumbersome.

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By Mike117
Jan 12th 2017 17:48

I totally agree with you. What I think is the new and upcoming generation has always had their hands on technology, which is the single most reason why they are very comfortable with the online stuff. But if we compare them with the older generation then they find it really really hard to make themselves to get along with the tech. This big hindrance they will need to change. If they want to make use of softwares like Xero or Quickbooks then agencies will have to provide full support. I guess that's why they have toll free numbers available like quickbooks enterprise technical support number or Xero support number to give full 24/7 support in case of any problems.

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