Information technology is playing a pivotal role in business today â a role that goes beyond adding numbers and printing out words on a page. Top performing companies are streamlining processes and improving efficiency through effective IT strategies.
A study conducted by the research arm of AnswerThink, a leading consulting group, reveals a direct correlation between first-quartile companies with a lower per end-user costs and those who view information technology as a strategic business tool. Using technology to streamline processes and systems is good for business.
The study also shows that a typical company averages $9,167 annually per end-user. This includes systems investments and Y2K compliance. The future benchmark for a âworld-class IT organizationâ will keep total end-user costs down to $4,300 or less.
To learn more about the findings of this study, email James M. Kenny or call 330/656-3110 ext. 5349.