The IRS and its Electronic Tax Administration have announced a new service called QuickAlerts that is available for free to e-file software developers and transmitters.
The service will be used in the spring of 2002 to communicate important and urgent messages from the IRS to e-file servicing customers.
Users of this service will be able to choose to have messages delivered via e-mail, telephone, cell phone, or fax, and users may also indicate the preferred time of day for receipt of messages.
Subscribers to the QuickAlerts system will receive the following services:
- Alerts such as programming or processing delays and telephone router problems.
- Notifications of conferences, seminars, and revisions in technical publications
- IRS e-file Service Center messages including program updates, service center maintenance schedules, IRS e-file Help Desk phone numbers and hours.
Only authorized IRS e-file transmitter or software developers are eligible to subscribe to this service.
Subscriptions are now being offered on the QuickAlerts Web site.