The IRS has awarded Accenture with a contract worth potentially $33.6 million. The challenge facing Accenture is to turn the IRS Web site into a useful and efficient Internet location where users will be able to more easily access the wealth of information stored therein.
The IRS site includes over 100,000 pages of text and graphics, but navigation is difficult. "All the information you ever want to know is there - it's just impossible to find," stated Greg Carson, director of Electronic Tax Administration modernization at IRS.
The Accenture contract is a five-year arrangement. Accenture will be assisted by Quest Communications International, Inc., the firm that will host the IRS site during the revamping process.
A new look for the site is expected to debut on January 1, 2002.