Self-Improvement

Technology

E-Mail Management – Part 2 of 2

This article is the second in a two part series by Boomer Consulting on understanding the best way to manage your e-mail flow. Please also see AccountingWEB's recent article on how anti-spam efforts may inhibit YOUR ability to send mail.E-Mail Management – Part 1 of 2In part one, e-mail management was defined and the first two layers necessary for a comprehensive e-mail management plan - the integrity layer and the warehouse layer were discussed.
Community News

Motivating Your Staff - Questions to Lead By

Motivating employees is often exhausting and time consuming work. Managers provide incentives, set goals, acknowledge top producers, even use consequences or threats. They use these tactics in an attempt to stimulate some level of interest in their staff, trying to push them into action. Yet, when that external stimulation is no longer present, people have tendency to slip back into their old ways; not moving unless someone is there to push.
Technology

E-mail Management – Part 1 of 2

This article is the first in a two part series by Boomer Consulting on understanding the best way to manage your e-mail flow. Please also see AccountingWEB's recent article on how anti-spam efforts may inhibit YOUR ability to send mail.The average e-mail user will receive 1,466 unsolicited e-mails this year, as stated by Doreen Hemlock in the Fort Lauderdale Sun-Sentinel. Perhaps Ms. Hemlock is under estimating this number by a few thousand.
Practice Management

Ten Questions To Ask When Preparing For A Sales Call

Keith Rosen, CEO of Profit Builders provided AccountingWEB with the some questions to ask before you prepare for a new client sales call.Is my mind clear of any distractions that could have an adverse effect on my performance? (Externalities: fight with supervisor or spouse, car troubles, income, weather, health, etc.) Do I want to be here? To what degree has this appointment been confirmed? (Is this person expecting me?) Do I view my client as a number or as a person to create a mutually beneficial partnership with? Are they someTHING (a quota) or someONE?

Opening Closed Doors - Work Your Business Relationships

You are ready for a spectacular year. The resolution has been made: you are committed to working on your business relationships and advancing your career. You began reviewing the list of prospects who said "No" to you last year. Sure, they may have turned you down in the past but the New Year usually brings changes; changes in the economy, in technology and in your prospective client's business. If your approach is merely to touch base and see if they are in a better purchasing position, you have the same plan as every other salesperson.

Give a Consistent & Professional Look to Your Excel Workbooks

If you are a stickler for consistency and want to maintain a consistent and professional look in the documents your firm sends out, then you can use this simple macro that automatically formats your company workbooks with certain essentials. This tip below will help you create a macro you can use to insert a custom footer or header into your all of your firm's documents.To create the macro do the following: Open a new Excel workbook. From the Tools menu, point to Macro, and then click Record New Macro.

Its Official: Tuesday is the Most Productive Day of the Week

What’s the best way to get something done quickly? Ask someone to do it on Tuesday. Nearly half (48 percent) of executives surveyed recently said employees hit peak performance on Tuesdays. Not surprisingly, Fridays were viewed as the least productive day of the week. The results are consistent with two earlier polls conducted in 1987 and 1998. The survey was developed by Accountemps, the world’s first and largest temporary staffing service for accounting, finance and bookkeeping professionals.
Practice

Top Ten Steps To Effective Delegation

Executives and managers are often left feeling frustrated when their staff doesn't perform a task the way they expected. This can be eliminated by sharpening your communication and filling in the gaps that are often left open for interpretation. Here are some guidelines.Step 1. Know what the task is.Step 2. Have the end result/desired outcome you want to produce in mind.Step 3. Find the person you need to delegate to and give them the task.Step 4. Share with them the results you desire.Step 5. Ask and inform them why it's important.

Ten Questions To Ask Yourself About Your Communication Style

It's fascinating that the activity which occupies approximately 70% of our waking hours is what we have difficulty with most. The fact is, most of us were never taught how to communicate in a way that produces desired results, and so we continue to experience frustration, resistance, conflicts, or breakdowns. Take a look at some of the obstacles that may prevent you from reaching certain objectives during the communication process.We want to be heard and listened to but don't always concentrate on the quality of our message or give the gift of our own listening.

Accrual-to-Cash Excel Spreadsheet Resource

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Education & Careers

Job Search Tips: Getting That Interview

Malcolm Finney of Management Dynamics looks at the ground rules for getting an interview with a prospective employer.Much has been written about the interview process. Books and articles abound offering advice to potential interviewees; how to sit; how to answer questions; how to ask questions; what to wear; and so on.The clear presumption is, of course, that an invitation for interview will naturally be forthcoming. However, sadly, it may not happen.

The Hidden Job Market - Where to Go

85% of all jobs are never advertised! 85%, according to the Department of Labor. The help wanted ads only cover 10% of all jobs currently available. This means that many great jobs require more effort to find them. Effective job hunting demands a proactive approach where you track down potential openings and actively follow up on all leads. Too often job hunters simply don't know where else to look after they finish with Sunday's paper. Here are some good avenues to pursue. Go to the library. Conduct some market research to analyze where the best opportunities lie for you.
Technology

Technology Terms for Dummies – Top 20 Terms

Internet, Ethernet, Firewall, File Transfer Protocol, TCP/IP connections – say what?An online reference site called "Whatis.com" provides definitions for technology terms - everything from firewalls to TCP/IP connections. The site, part of TechTarget's IT website network, turns tech jargon into accessible definitions that even your grandmother would understand. Users can search by word or within categories such as PCs, software, and hardware.
Technology

A Merriam-Webster Dictionary For Your Toolbar

The functionality of the big thick dictionary that we all used to carry to school is now just a mouse-click away.AccountingWEB is pleased to introduce to you the Merriam-Webster Dictionary Lookup Button. Add this helpful tool to your browser's toolbar, then just highlight a word in a Web page and click the button.Merriam-Webster Online will provide you with the pronunciation, definition, and derivation of the word. It's free -- and easy to install.
Technology

Improve Customer Service Using MS Outlook

In today's competitive market, customers expect fast answers when they use e-mail to contact you or your firm. Although you don't have to find an answer to the customer's question, resolve his complaint, or put together a quote within minutes, you do need to acknowledge that you have received the client's message and that you are working on providing the requested information. This part of customer relations can be easy to do with Microsoft Outlook.

Voice Mail Messages Require Phone Finesse

Doesn’t it drive you crazy when you get a voice mail message and then you have to wait through two minutes of explanation before you hear the phone number you need for returning the call? Or how about when the caller trails off at the end and you can’t understand the last two numbers? No wait! The worst is when the person forgets to leave a phone number at all. Events like these occur regularly in the day-to-day business world.

Business Terms Glossary - Hone Your Business Skills

If you're looking to brush up on business terms for your job, or if you just want to sound like you've got the ins and outs of the business world down pat, the Washington Post's Glossary of Business Terms will do the trick. With more than 1,250 business terms organized alphabetically, the site lets you browse by letter or search by word. The glossary is broad, and includes basic definitions of terms like "agreement" and "sale," as well as definitions of complex processes like calculating a futures contract multiple and dynamic hedging.
Education & Careers

Active Job Seekers = Successful Job Seekers

Why it makes sense to do more than just send out your resume and wait for your next opportunity!By Sarah Werley There are two types of job seekers in the employment world, and a year ago both were pretty successful. But today, as the job market shrinks and competition for a good position gets tough, only one of those types is going to continue to be successful. Type A is the passive job seeker, who sends out a few resumes and may post their resume online. They then sit back and wait for the employers to come to them.
A&A

Characteristics That Make a Successful Entrepreneur

Do you have what it takes to be an entrepreneur? Entrepreneurs are like everyone else - the difference is they usually have stronger feelings and express themselves more strongly that those less likely to strike out on their own. If you are going to risk your money and time in your own business you must have a strong feeling that you will be successful. These strong feelings may also cause problems. If you want to start your own business, you probably have mixed feelings about authority.

Good Communication Skills - A Crash Course

Good communicators can be honed as well as born. Below are some helpful tips to help you communicate more effectively.Don’t take another person’s reaction personally, even if that person lashes out at you in what seems a personal manner. Another person’s mood or response is more likely about fear or frustration than it is about you as an individual. You don’t have to have all the answers. It’s OK to say, "I don't know." If you want to find out, say so, and then share your findings. Or you may decide to work on the problem together to find the answer.

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