Self-Improvement

Dealing With Conflict: Nine Tips For Introverts

Extraverts (about 75 percent of the general population) choose people as a source of energy. Introverts (about 25 percent of the general population) choose solitude to recover energy. The accounting profession traditionally draws a higher percentage of introverts into its ranks.

Effective Employee Incentive Programs: Bring Out the Best in Your Firm

By Lisa A. Rozycki, Marketing Director, Reinsel & Company LLPIn a firm-wide marketing survey, employees were asked what would motivate them to market the firm’s services. Not surprisingly, the top two answers were "incentive compensation" and "recognition" for their efforts.Like many CPA firms across the country, we’ve had the standard commission structure on new business and cross-selling services to existing clients for a number of years. Three years ago, the paper forms that needed to be filled out for compensation almost never left the shelf.

Tips to Help You Become a Better Networker

In today's competitive business world, the more contacts you have..the more people who know about you, your firm and what we do, your talents and abilities...the more opportunities you will have. For some people, networking comes naturally. They actually have fun networking. However, for most of us, networking is a learned skill and one that needs practice in order to feel comfortable and be effective. Try these tips to give yourself a jump-start and enjoy the rewards of becoming a Master Networker. 1. Develop The Right ATTITUDEYou have to want to make the effort!
Technology

Use Outlook Calendar to Manage Your Client E-Mail Follow-Up!

Like most of us today, e-mail is a key communication avenue that sometimes can get out of hand. Like phone calls, you can't always respond immediately to the caller. If you receive an e-mail message in Outlook and you don't have time to respond to it immediately, but want to ensure a timely response, you can easily add it to your calendar and schedule a block of time when you will be able to reply.
AccountingWEB Life

Ten Steps To High Productivity and Maintaining A Great Life!

By, Keith Rosen, Profit BuildersBusy with tasks that consume you and your energy? Feel that you're fighting the clock and just can't seem to get it all done? Is your typical day fulfilling and enjoyable or putting you on the road towards burn out?If it's ever been a struggle to reach bigger goals or keep to your schedule, here's your opportunity to map out a weekly path that will serve you best and enable you to accelerate your productivity.

Selling Against Goliath: How to Take On the 'Big Guys' and Win

Consultant, trainer and author Dave Stein shares some trade secrets on qualification and strategic competitive selling. Are you a salesperson representing a smaller company that competes against the "big guys?" If so, you probably find yourself feeling like the underdog in the age-old tale of David and Goliath. And-the story's biblical outcome notwithstanding-you've probably noticed that in today's hyper-competitive business world it's usually Goliath who trounces David. Sigh. Am I fighting a losing battle? you wonder.
Practice Management

Free Report – 'Nixing Negativity In The Workplace'

Negativity in the workplace could pose serious employee motivation and legal problems for employers. The free report -- "Nixing Negativity In The Workplace" -- gives employers a blueprint for recharging their workplace with positive and productive attitudes by laying out negativity red flags to beware of, explaining practical do's and don'ts to incorporate in their management techniques, and even pinpointing legal problems that may attach themselves to negative attitudes.

Networking Tip: Business Event Conversation Starters

We've all been there. You walk in to a business networking event, walk around a few minutes, glance at nametags to see who is there, and wait for a chance to jump in on a conversation as if you were entering onto a highway and waiting for traffic to slow down to let you in.Recognize from the start that you are not there to sell any services. You are there to purposefully get to know others and explore potential opportunities for mutual gain.
Practice

Discover Who You Are To Succeed

By Paul J. MeyerIf you were asked to make three brief statements in response to the question, "Who are you?" how would you respond? One response might be to state your name because your name is an important emotional symbol of your identity. You might define yourself in terms of your professional title, especially if you enjoy a sense of dedication and commitment to your career.
Technology

Ten E-Mail Courtesy Tips For Businesses

How can you make sure your business is more successful? Try a little E-Mail Courtesy. Many businesses who've established themselves on the Internet haven’t the faintest idea of how to address one of the most important issues online: Customer Service. Here are 10 tips to get you started: Answer your e-mail and answer it promptly. The Internet is FAST. It gives people information in a much shorter amount of time than having to go through a more traditional route of finding what they want. Customers expect FAST replies.
Community News

17 Ways To 'Retool' For Successful 21st Century Selling

Consultant and executive coach Dave Stein shows how to master the art of selling in a book that is enjoyable to read and filled with practical advice. Selling no longer means what it once did. Quick communication and instant access to information-i.e., the Internet-have created a brave new world for sales professionals. This "infoglut" means they must take on the job of sorting, interpreting, and winnowing the facts and presenting what's relevant to a client's bottom line. And there have been other big changes in the world of selling. Competition is fierce. Hype is rampant.

Employees Need Soft Skills - Good Manners Matter

Today's business is plagued with stories of lost sales, eroded relationships, and missed opportunities that may have been caused by a lack of "soft skills." The phrase, soft skills, in this context, is synonymous with good manners, such as how to introduce your colleagues, how to butter your bread in a restaurant, and even how to carry your golf bag. A lack of proper manners and good etiquette can cost you business in today's competitive environment.

Lack of Information Frustrates Employees

By: Bruce L. Katcher, Ph.D., President, The Discovery Group THE PROBLEMOne out of every two employees feels that they do not receive the information they need to do their job well. As a result, employees feel frustrated and the quality of the organization's products and services suffer.Employees complain that they need more information from management, supervisors, co-workers, and customers. The key employee questions that frequently go unanswered are listed below. 
Community News

Four Ways to Help Your 'Old Dog' Employees Learn Some New Tricks

Collaboration, Change & Comfort Zones: 4 Ways to Help Your "Old Dog" Employees Learn Some New Tricks.If you want your employees to work together online, you must first help them break out of their comfort zones. Collaboration Architects co-founder John Darling tells you how.You know the time is right to join the ranks of those companies that are benefiting from online collaboration technology. Employees working together via the Web is clearly the wave of the future. And there are plenty of great software programs out there. Still, there is one major barrier to overcome: human nature.
Community News

Selling to Your Existing Clients

by Allan S. Boress, CPA, CFEOne of the biggest problems most professional firms have in selling is that they wait for their clients to approach them about additional service needs, rather than seeking them out proactively. This is especially sad, as there are so many more ways you can help your clients than ever before.
Education & Careers

How to Develop & Maintain Professional & Personal Goals

When it comes to setting goals, start off with what's important to you in life. First, take out a sheet of paper and think about what you want to accomplish between now and the end of your life. Second step, take out another sheet of paper, and this time consider yourself and your personal goals for the next 12-months. Personal goals may include, family, personal growth, finances, health, social, career, hobbies, spiritual, and recreation. Write down the things that you would like to accomplish or achieve or attain during this one-year period?

Five Tips to Strengthen Your Reputation

In a profession suddenly surrounded by bad press, work on safeguarding your own professional image. In recent months, accountants across the country have felt the repercussions of Big 5 accounting firm Andersen's struggle with the collapse of energy company Enron. The accounting industry is focusing on rebuilding its reputation with the public, but it's also crucial that every professional do the same. Here, we offer five tips that can help. Talk to Your Clients. It doesn't matter if your clients are large or small.
Practice

Stop Looking - Start Listening For Your Next Selling Opportunity

Selling is the most advanced form of communication. It requires the utilization of all of our senses. Although you may feel the greatest barriers to your selling performance may be attributed to having the wrong product, closing techniques, presentation tools or even the wrong prospects, consider that the foundation of successful selling is based on how well you listen. The ability to actively listen has been proven to dramatically improve the capabilities of a professional salesperson. Ironically, listening is the least developed skill amongst salespeople.
Community News

Managing A Multi-Office Team

The multi-office group in its earliest stages may be perceived as being only for administrative purposes. You may face a subtle resistance from people toward true integration - the release of a preexisting local focus in favor of accepting regional or national leadership. People may even be concerned that their personal power and influence will now be diminished with the advent of this larger geographic configuration.

10 Radical Resolutions To Create Your Best Year Ever!

With the dramatic changes in our economy and in our society, it’s no wonder that many of us are asking ourselves, "Now what do I do?" while looking for more order and certainty in an uncertain world. The New Year brings the opportunity for change. For many us, it's the time to think about resolutions. Often these resolutions are the same ones that we make every year or the ones we only stick to for a few weeks.

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