Six Steps to Positive Confrontation at Work

By, Barbara PachterYour boss yells at you in front of your co-workers. Your co-worker is not doing her fair share on the team project. Your employee is chronically late. What can you do about these and countless other annoying, bothersome, or even intolerable situations at work?"The American workplace can seem full of conflict," says business communications trainer Barbara Pachter. "For the employee, this conflict translates into added work stress and dissatisfaction.

Being Too Serious Can Drive You Crazy – Tips To Lighten Up

By, Mike ChatelainAre you having fun? Do you get a thrill from your work? Do you enjoy waking up each morning? Certain myths about work can pull you down. "Work is not supposed to be fun." "You must buckle down and get serious." Perhaps the biggest myth of all: "People will think I’m important if I act seriously. "Yet getting serious creates problems: stress, worry, anxiety, emotional pain, drudgery and failure.Resolving problems by getting more serious is like fixing a computer with a hammer.

How to Make a Positive Impact When Sending Email

By, Edwin HaywardOn the Web, e-mail will often be your first -- or indeed, your only -- point of contact with other people. While everyone has their own distinctive writing style, here are a few general pointers about email etiquette...Don't OverquoteIf you're quoting somebody's message in your reply, try to quote only the relevant portions of the message and not the whole thing. For instance, I used to run a website promotion newsletter, and I was forever getting the whole newsletter sent back to me with a single line saying "Thank you!".

Transferable Skills - Use Them To Your Advantage

By, By Beth Jackson It seems like every job posting comes with an extensive wish list of required skills. Sometimes it's difficult to judge whether you're qualified for a position or not. Luckily, there are some skills that are necessary no matter what you do. These are known as transferable skills, and it's important to know what they are and use them to your advantage. CommunicationNo matter what position you are seeking, communication is crucial.

How to Handle Difficult People

A bully at your work is difficult for you to face. He is demanding you do part of his job without pay or credit. How do you handle it? Your neighbors are constantly fighting. They wake you up in the middle of the night with their screams and curses. What do you say to them?Your father is unhappy about your career choice. He constantly criticizes your work and points out what he thinks you should do. How do you deal with him?Difficult situations are part of everyone’s life. Employers and employees can’t get along. Partners clash over money.
AccountingWEB Life

How To Make The Most of Your Time

Community News

Dealing With Difficult Partners

By Kaye Vivian Every moment of misery is different, and every set of circumstances in which partners find themselves confronting their partners is different. This makes it hard to be prepared for these moments when they do occur. Yet these moments of misery are bound to happen, since everyone doesn't perform up to their full potential 100% of the time, and conflicts arise for any number of reasons. Some general guidelines may help a managing partner or a concerned peer turn the miserable moments and conflicts around.

A Little Used Business Secret, Plus Free Book Download

by John HarricharanYou may download for FREE, Mr. Harricharan's Book "When You Can Walk on Water, Take the Boat" at the end of the article...Sometimes, the simplest things are the most profound. Many times, the most obvious things are often ignored. A good percentage of the time the most common sense principles are the ones most disregarded.Perhaps, it's because we are so intent on making a living that we forget about making a life.One of the most forgotten principles for personal success is a word ignored by almost everyone - Goodwill.
Education & Careers

Eight Tips for Effective Cocktail Conversation

by, Etiquette International"A gossip is one who talks to you about others; a bore is one who talks to you about himself; and a brilliant man is one who talks to you about yourself." (Lisa Kirk)Listen before jumping into a conversation.

Business Etiquette You Really Need to Know

by Susan Bryant, Monster Contributing Writer What’s the difference between the rising star whose career is picking up speed and his counterpart who can’t seem to get the engine to turn over? Often, the star has mastered the nuances of business etiquette -- the subtle but critical behaviors that can make or break an important meeting, influence a first impression or impress a potential client. According to Hilka Klinkenberg, director of Etiquette International, a business etiquette firm, the basics of professional etiquette are really quite simple.

How To Improve Your Self Management Skills

You are responsible for everything that happens in your life. Learn to accept total responsibility for yourself. If you do not manage yourself, then you are letting others have control of your life. These tips will help "you" manage "you." Look at every new opportunity as an exciting and new-life experience. If you catch yourself worrying about an upcoming task, go ahead and do it now so it no longer is a distraction. Get into the habit of finishing what you start. Give up "waiting time" forever. Have something with you at all times to work on.

Managing Technology – 10 Cost Saving Tips

By, Gary Boomer, Boomer ConsultingWith uncertain economic times ahead, the first call from many partners is to look for ways to cut overhead. As I have said many times in previous articles, the firms that are winning with technology are those who view technology as a strategic asset rather than as overhead. If you don’t believe this, ask yourself the question, “will technology play an increasing or decreasing role in our firm’s future”?
Education & Careers

Bring More Than Your Resume to Your Next Job Interview

By Sarah Self It's the night before an important job interview. You've researched the company, thought through every possible question and picked up your best suit from the drycleaners. What else can you do to make the interview a successful experience? Prepare a few more valuable tools to bring with you. The following items can keep you focused and organized, and help prove that you are an excellent candidate for the position.PortfolioAlways bring a collection of your past work to an interview.

E-Mail Etiquette – Some Basic Rules lists several business e-mail etiquette rules including:Be concise and to the pointAnswer all questions, and pre-empt further questionsUse proper spelling, grammar and punctuationMake it personalAnswer promptlyDo not attach unnecessary filesDo not overuse the high priority optionDon’t leave out the message threadAdd disclaimers to your e-mailsAlways re-read the e-mail before you hit the send buttonDo not overuse Reply to AllFor mass mailings, use the bcc: field or do a mail

Giving and Receiving Performance Evaluations - CPAs

By, Mark Koziel, Dopkins & Company, LLPPerformance evaluations can be stressful and confrontational, but they need not be. A successful performance evaluation system benefits both employer and employee. Proper preparation and openness to the process can generate a positive outcome. Encouraging team members to set their own goals gives them ownership in the evaluation process and opens the lines of communication. The evaluation should be a dialogue over whether specific goals have been met. Initially, team members will need assistance setting realistic goals.
Education & Careers

The Niceties of Negotiating

by Etiquette International Negotiating seems to bring out the best and the worst in people. Unless you create a win-win negotiating situation, everyone loses eventually. If you win and your customer loses, you will lose that customer. If your customer wins and you lose, you can go out of business. Win-win is the only way! So what are the niceties in the nuances of negotiating? Here are some of the most commonly asked questions and answers. So much of the way people behave in negotiations causes anger, bitterness, hostility, and antagonism.
Education & Careers

All The Right Questions – Smart Tips For Employers

By Robert G. Epstein, Career Bank There are certain questions in an interview that make sense. And then there are the questions that make a difference.When an employer sits down to talk with a potential employee, there are critical pieces of information that they should walk away with from that meeting. Asking the basic questions—past employers, professional goals, accomplishments—is a given.

Common Cents - How to Turn Costly Assumptions Into Opportunities

By, Keith Rosen, Profit Builders It is believed that more than 60% of all problems within the workplace and within relationships are a direct result of faulty communication. Failure to identify or confirm with the other person the next step during a planning process, ineffective delegation, or the inability to actively listen for what the other person really needs can dramatically affect the results we seek to achieve during a conversation. It seems as if more people in the business community are spending a significant portion of their time handling customer problems.

Executive Etiquette - Smug Attitude Can Hinder Management Prospects

by RHI Management Resources, www.rhimr.comConfidence is critical when interviewing for a job, but executives warn against too much of a good thing.

How to Make a Good 'First Impression'

by, The Small Business Knowledge BaseWe sometimes get only one chance to make an impression on someone either in our personal or business life. Therefore it is important to remember some basic things to do that will assure us of making the best impression possible. Here are ten of the most common things people can do to make the best first impression possible.Appear Neat And Dress AppropriatelyBeing neat in our appearance is something we can do regardless of whether we are trying to make a good impression on someone or not.


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