Self-Improvement

Practice Management

Tips on Managing People From David Maister

By David MaisterThe right way to give a critique.The worst thing you can do if you want to get somebody to listen to you is to criticize him or her. As human beings we hate being criticized. When attacked we attack back. And we attack even when we are in the wrong. Right or wrong has nothing to do with it. Many of us fall into the trap of thinking 'I know I am right, so I'm going to tell the others how silly they are!' It's tempting, but doesn't work. If you have the self-control and the presence of mind to put aside your own ego-needs, and say, 'I've got a problem.
Technology

Locate Phantom Links in Your Excel Workbooks

You may have encountered the infamous "phantom link" phenomenon. I've never known Excel to be wrong about identifying links, so there's an excellent chance that your workbook does contain one or more links -- but they are probably not formula links. Follow these steps to identify and eradicate any links in a workbook.Select Edit, Links. In many cases, this command may not be available. If it is available, the Links dialog box will tell you the name of the source file for the link. Click the Change Source button and change the link so it refers to the active file.

25 Ways to Improve Your Personal Image

A bad personal impression gives a message that is not always accurate. For example, bad breath gives the impression that you are dirty. Poor eye contact gives an impression that you are disinterested. To succeed, you need respect. Personal impressions are so important in this society that a bad personal impression can hurt your chances of success. People dislike being around you. You make them uncomfortable. They distrust you somehow. A good personal impression makes your job easier. It opens the door to good relationships.
Practice Management

How Am I Doing? Employees Want To Know!

By Bruce L. Katcher, Ph.D. President of The Discovery GroupTHE PROBLEM:Our research shows that employees crave performance feedback but that their supervisors are doing a poor job of giving it to them. 60 percent of employees say that they don't receive ongoing feedback about their job performance throughout the year.Here are some reasons why supervisors avoid providing feedback: 

The Personal Evolution - Create Your Ideal Career, Manage Your Life For Optimum Success

By, Keith RosenRapid change surrounds us as we approach the next millennium, making it difficult to assimilate all the advances in our society, in technology and in business. The rise in business failures, consumer dissatisfaction, unsatisfying careers as well as unfulfilling relationships, demonstrates that hard work and minor alterations in what we do in order to produce desired results is no longer the answer to achieve what we truly want for ourselves. To strengthen and enhance every area in our lives, the next step is to EVOLVE.

How to Make Great Decisions

Everyone has made bad decisions: choosing friends who stab you in the back, saying the wrong thing to your spouse, spending your money unwisely. Yet to succeed and have self-confidence, you must make decisions. When you are afraid of decisions, you build up stress, create confusion and make people wait. When you put off making decisions, you miss important opportunities. The worst way to make decisions is to take a vote. Asking for people’s opinions is like saying, "I don’t have any self-confidence.
Education & Careers

Seven Ways to Inspire Confidence in Your Staff

By Christopher KnightCATCH them doing something right, and immediately praise them. Because they look up to you, you need to set the example, and set the standards in the organization. Confidence happens when folks feel good about themselves. Make sure that you hire a team, free of drugs, such as alcohol, crack, or any other mind-controlling negative drug. BEGIN each morning with physiology exercises, to get everyone's heart pumping, which will raise their self esteem. Guard your discussions.
Technology

Navigating Numerous Sheets in Your Excel Workbook

Every Excel user knows that you can activate a different sheet in a workbook by clicking its sheet tab. Most users also know that you can press Ctrl-Page Up to activate the previous sheet, and Ctrl-Page Down to activate the next sheet.But if your workbook contains many sheets, and not all of the sheets' tabs fit on the screen, you may find it tedious to scroll through the tabs or use the keyboard to activate a distant sheet.

How to Take The Anxiety Out of Public Speaking

Many professionals will go to great lengths to avoid it. Careers can be cut short by it. Practically everybody — from senior managers to entry-level employees — sweats over it.It may make you jittery too.
Technology

Business Template Downloads For Microsoft Office Users

Save time with Microsoft downloadable templates. Writing a resume, managing organizational change, writing a business plan, or sales letter? Helping a client prepare accounting and finance charts? Don't start your document from scratch, use a template from the MS Template Gallery.
Community News

Achieving Your Goals Takes More Than Good Intentions

By, Keith RosenThroughout my career as a business owner, a sales trainer and a business coach, I've noticed a consistent theme in relation to achieving greater levels of success. That is, the professionals who are extremely productive have taken the time to define their goals and a roadmap to attain what they want most. While some enjoy the excitement of strategizing for the New Year, others find themselves intimidated by the goal setting process.

Avoidance Versus Confronting - Stop Procrastination Today!

"The person who studiously avoids work usually works far longer and far harder than the man who pleasantly confronts it and does it." — L. Ron Hubbard What do you avoid? What projects never get done? What situations do you hate? Managers and business owners who avoid computers are less efficient, less informed and work harder than those who take the time to learn and use this incredible tool. Managers who avoid staff confrontations have problems with staff. Business owners who avoid asking their customers what they want fail to produce useful products and services.
A&A

Quick Ways To Boost Profits!

"Too often in business we get trapped into equating sales with profits. Yet there are many other ways you can dramatically impact your profitability!" Underpricing Kills Profits!Many small businesses have thinner profit margins than larger firms do because they tend to underprice their products or services. So why not just raise prices? I know the feeling--you're scared that your competition might swoop in like a bird of prey and your customer base might shrivel overnight!
A&A

How to Write a Press Release For Your Firm

One of the most effective ways of promoting your business is by using public relations. And one of the best tools that small businesses have is the press release. An article that is written from your press release in a newspaper, ezine or magazine, or is covered on radio or television will carry more credibility with the public than an ad that you can buy in the media. As an extra kicker, once it's been published you can pay to have it reprinted as an advertisement.
Community News

The Value of Trust, A Clients Perspective

By, Joe Heller, The Strategy SamuraiOne of the most challenging, if not the most difficult piece of the business development puzzle in a sale is - Trust. Trust today is truly the pivotal point of building a successful business relationship. Trust is rarely tied to a product or service but it is facilitated by the person interacting with the customer. Why is this important? Because everything depends on trust and in this day and age, trust is difficult to come by.
Practice

Improving The Workplace - People Problems Perplex Supervisors

By, Bruce L. Katcher, Ph.D.THE PROBLEMResearch shows that supervisors do a much better job of handling job-related problems than they do handling people-related problems. One of two employees believes that their immediate supervisor does a poor job of solving problems such as motivational, emotional, and personal issues.Here are some reasons why: 

How to Effectively Delegate Work And Responsibilities

Effective delegation will not only give you more time to work on your area of expertise, but you will also give others in your firm the opportunity to learn new skills and achieve their goals. Delegation helps people grow underneath you in an organization and thus pushes you even higher in management. It provides you with more time, and you will be able to take on higher priority projects. Delegate whole pieces or entire job pieces rather than simply tasks and activities.

Creating Your Ideal Career

By, Keith Rosen Do you love your job? Are you maximizing the career path that you're currently traveling on? Are you ready to attract your dream career; one that's aligned with your passions, strengths and talents? Do you have a strategy to easily transition from one career to the next with the least amount of risk or worry? Do you have a passion that you'd like to express in your career? The fact is, over 80% of all people in the workplace are not truly happy or satisfied with their career.

Tips To Topple Procrastination

By Karen Susman, President Karen Susman and AssociatesWe procrastinate for several reasons. We dread the action to be taken. We don’t have the information, authority or support to complete the action. We are perfectionists who can’t start a project because we might not do it perfectly. Perhaps we are addicted to the adrenaline rush of doing things last minute. Some procrastinators feel proud that they can do a good job in a small amount of time.
A&A

Dangerous Knowledge - What We Know Can Hurt Us

By, Keith RosenI recently purchased some advertising space in a national magazine. I have been a subscriber for years and knew everything I needed to know to select them as an advertising vehicle. I called them with one intention, to place an order. When I called the sales office, the ad saleswoman began doing what she felt was appropriate and that was to start selling me.

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