Self-Improvement

Practice

Networking Made Simple - Develop New Business Opportunities

Networking is an important way to develop new business opportunities, yet for many professionals it's their least favorite marketing activity. These pointers can help you network better and get results. Listen, don't talk. Don't drink. This is business. Choose your opportunities. Hunt where the ducks are. Don't be generic. Rehearse a 30 second pat statement that reveals some details about who you are as a person, what you do for a living, and what your firm specializes in. Target only one person at each event and get to know them well.
Technology

Outlook Tip: Color Code Incoming E-Mail Messages

With the huge quantity of e-mail messages that arrive in the average businessperson's mailbox each day, this tip for e-mailbox organization should really come in handy. To make sure you see certain messages when they arrive, try associating colors with important senders. Color code a sender so that all messages from that sender appear in a particular color:Click the Organize button that appears on the toolbar at the top of your Outlook window, or choose Tools, Organize from the menu bar.

Good Communication Skills - A Crash Course

Good communicators can be honed as well as born. Below are some helpful tips to help you communicate more effectively.Don’t take another person’s reaction personally, even if that person lashes out at you in what seems a personal manner. Another person’s mood or response is more likely about fear or frustration than it is about you as an individual. You don’t have to have all the answers. It’s OK to say, "I don't know." If you want to find out, say so, and then share your findings. Or you may decide to work on the problem together to find the answer.

Win Your Next Job With Three Essential Interview Skills

With competition for good jobs at an all-time high, candidates who conduct their job search as a sales campaign consistently win out over those who don’t. When job seekers practice the skills of sales experts they learn to apply the strategies of a sales presentation to their job interviews. To get to the top of the candidate list, you’ll need these three essential sales skills:Pre-interview preparationFinding and using the interviewer’s “Hot Buttons”Closing on the next step of the interview process1.
Practice Management

Resolving Personality Conflicts at Work

How do you handle conflict in the workplace? Most of us do not deal with it very effectively - if we even deal with it at all.Maintaining relationships is key to resolving conflict, so if a situation is thought to be unfixable, the best advice given by experts is to figure out a way to 'remix' the situation so the two parties look at the situation differently.Here are a few tips for consideration. Think before acting.
Practice

How To Deal Effectively With Difficult Clients

By Christopher KnightLISTEN first, with sincerity. Don't assume the problem is always on their end. ENTERTAIN the possibility that the customers complaints are real, as many times they are REALLY a problem with you or your unit or company. DO NOT SAY THESE WORDS, in the heat of a difficult customer confrontation: "Our Policy Is", "I Can't", "The Computer or something outside of you failed", "They....." meaning you don't intend on taking responsibility for solving the problem. Give them your name, and tell them that you will personally handle the problem.

Setting Your Goals For a Prosperous Sales Force

By Brian Tracy Setting GoalsIn numerous conversations with top salespeople over the years, we've found that they all have one thing in common. They have taken the time to sit down and create a clear blueprint for themselves and their future lives. Even if they started the process of goal setting and personal strategic planning with a little skepticism, they eventually become true believers. Becoming a True BelieverSalespeople are amazed by the incredible power of goal setting and strategic planning.

Keys to Effective Employee Communication

Employee communication is both simple and complex. We communicate with employees each day. Sometimes directly – when we respond to questions or requests, for example. Sometimes indirectly – when we issue new policies or send out a memo. Sometimes inadvertently – when employees observe our actions. Perhaps because communication takes place so naturally, we often fail to consider the process of communication as seriously as we should.
Community News

Strategies For Communicating With Your Clients

By Sandra L. Wiley, Boomer Consulting, Inc.Congratulations! You accomplished the first step towards success in your company, you have clients! So… now what?Everyone knows that retaining current clients is MUCH easier than finding new ones, or is it? Have you put some serious thought into how you are going to keep those clients you worked so hard to get? Retention requires attention! You will only keep clients if you continually provide them with ongoing value that not only satisfies them, but bonds them to your company!
A&A

Top Ten Strategies For Client Retention

By Bea Fields of Five Star LeaderTraditional marketing strategies encourage business owners to continually grow their businesses by adding new customers. In today's competitive world of business, it is more important than ever to aim for more transactions with existing customers by using the power of customer follow-up and attention to good service. These ten tips will help you in turning your existing customers into walking billboards for your business.
A&A

Characteristics That Make a Successful Entrepreneur

Do you have what it takes to be an entrepreneur? Entrepreneurs are like everyone else - the difference is they usually have stronger feelings and express themselves more strongly than those less likely to strike out on their own. If you are going to risk your money and time in your own business you must have a strong feeling that you will be successful. These strong feelings may also cause problems. If you want to start your own business, you probably have mixed feelings about authority.

This Synergy Will Incentivize Your Company's Paradigm - Say What?

Tired of modern buzzwords that crop up in business reports? So are the folks at Deloitte Consulting. In fact, they're so tired of reading indecipherable buzzwords that they decided to do something about it.Today the company releases a new software program, "Bullfighter," designed to seek out troublesome corporate jargon and replace the words with plain English."We've had it with repurposeable, value-added knowledge capital and robust, leveragable mindshare," said Deloitte Consulting partner Brian Fugere.
Practice Management

Daily Habits For Developing The Art of Leadership

Many people are born leaders, yet the ability to lead is actually an art and an amazing collection of skills which can be learned and sharpened. The following top ten daily habits will help you and/or your clients grow as a leader personally, professionally, and spiritually. Spend 30 minutes each morning looking for "cracks" in the major areas of your life. Expert Tidbit - Time is a very precious and costly commodity that many of us take for granted.
Community News

Brainstorming Techniques For Business Success

By Bea Fields of Five Star LeaderWe experience creativity every time a fresh idea pops into our minds. We recognize creative imagination in everything from a pastel painting to a business plan. By trying these ten tips, you will discover some amazing creative abilities that may surprise you. Substitute someone else's perspective for yours. How would a teacher, lawyer, actor, artist, explorer, journalist, psychologist, engineer, homemaker, child, or accountant approach your idea or subject? Don't know?

Ways To Recover When You Miss A Business Appointment

By Jacqueline Whitmore At one time or another, each one of us has accidentally missed a scheduled business meeting. However, very few executives know how to deal with this embarrassing mishap. The following tips will help you recover gracefully while salvaging your professional relationship. Be honest with the person you were scheduled to meet. Apologize and tell the other person that you completely forgot about the appointment. Honesty is always the best policy. Don't lie and blame your kids, pets, car, etc. for your failure to show up for an appointment.
Community News

Seven Things To Do To Communicate Your Companies Vision For Your Team

By, Christopher M. Knight How well does your staff understand your firm's vision? If you stopped your top 3 employees, would they know or be able to recite your companies vision? When is the last time you sent your company what the top 3 goals of your firm is? Go do that today. Have you clearly defined the top 12 guiding principles by which your company will be run?
Education & Careers

'Certified MBA' Designation Exam Set to Launch May 5

Whether it is "XYZ," "Cognitors" or "Certified Masters of Business Administration," a move is afoot to create a new designation that distinguishes "experts" from the pack of graduate level and professional level business persons.Testing will begin on May 5, 2003 for interested MBA graduates and students wishing to earn a Certified Masters of Business Administration (CMBA) certification.

The Warning Signs of Career Disaster

By, Deborah Walker, CCMC Many of us experience recurring dreams. Mine is that I’m driving down the freeway and I can’t read the road signs until I’m right up close. By then it’s too late: I’ve missed an important exit. Fortunately, it’s just a dream. I wake up and all is fine. Unfortunately, many people have trouble reading signs—not road signs, but career warning signs.A career warning sign is any change that indicates possible career disaster that could result in finding ones place in the unemployment line.

How To Motivate The Motivator: 8 Steps to Success

By, Karen SusmanMaybe you’ve just been laid off, downsized, right sized, reorganized or just plain fired. Maybe you still have your job, but you don’t know how long it will be before you have to turn in your key to the executive washroom. Perhaps you decided a year ago to beat the boot to the punch and leave your employer to start your own business. In any event, you need to keep yourself motivated. How do you do that in the face of numerous obstacles, threats, doom, gloom and way off in the distance boom?
Technology

Copy Page Setup Settings to Other Sheets In Your Excel Workbook

Each Excel sheet has its own print setup options (orientation, margins, headers and footers, and so on). These options are specified in the Page Setup dialog box, which you access using the File, Page Setup command. When you add a new sheet to a workbook, it contains the default page setup setting. Here's an easy way to transfer the settings from one worksheet to additional worksheets: Activate the sheet that contains the desired setup info. This is the "source" sheet. Select the "target" sheets.

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