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Self-Improvement

Technology

The Value of a Marketing Plan

By Noah B.
Education & Careers

Insights For a Better Organization During The Coming Year!

Stay flexible. Change will be constant. New opportunities will present themselves. Unexpected challenges will throw themselves at you. Be ready to duck, bob, weave, side step, and hop-scotch. Agility is power. Stay alert to your own environment. Even carefully watching the trends, we can't predict everything that will happen to you and your company. Futurists work at the "30,000 foot" level; corporate leaders operate at the mountain top level. Keep your head in the clouds and your feet on the ground. Practice "Future Thinking." Always look ahead in everything you do.
Community News

Four Reasons Clients Complain

Submitted by Troy WaughThrough the years of consulting with accounting firms and helping them deal with client complaints, I have discovered there are four reasons behind these complaints.Employees lack a "Can-do" attitude
Education & Careers

Behavioral Styles and Dealing With Differing Views

by Phyllis Weiss HaserotAny organization composed of more than one person runs into the need for consensus building from time to time. At least once in a while, everyone you need to deal with doesn't see eye to eye. As marketers and leaders, we need to build consensus and resolve conflicts frequently or our great ideas go nowhere. This takes sensitivity, skill and creativity - especially in the context of a partnership culture.BEHAVIORAL STYLES AND PREFERENCES

How to Resolve Personality Conflicts at Work

How do you handle conflict in the workplace? Most of us do not deal with it very effectively - if we even deal with it at all.Maintaining relationships is key to resolving conflict, so if a situation is thought to be unfixable, the best advice given by experts is to figure out a way to 'remix' the situation so the two parties look at the situation differently.Here are a few tips for consideration. Think before acting.

Take Charge of Overwhelming Projects

You know you need tackle that high-priority project, but you make a few phone calls, you sort through yesterday's mail, and before you know it, it's lunchtime. Even the most focused people tend to put off getting to work on overwhelming projects - maybe because of the size of the project, the complexity, difficulty - or all three. Get a clear picture of the entire project and prepare a step-by-step plan for completing it. When you think about doing something on the project, don't focus on the entire project, instead, focus on a quick five-minute task or a small work session.
Education & Careers

Career Networking Tips and Ideas

Networking is a matter of maintaining relationships with people who can assist you in your future professional objectives. These people could be bosses, coworkers, subordinates, competitors or golfing buddies. The following is a short list of tips to assist you in maintaining a viable professional network. Make a conscious decision of with whom you want to keep in contact for your network. Choose quality over quantity. Don't feel the need to network with people who can't assist in furthering your career. Remember that every contact you make can be important.
AccountingWEB Life

How to Stay Motivated Day in and Day Out

By Kerry L. Johnson, Ph.D. It's 8am on Monday morning. You had a great weekend and wish it didn't have to end. Last week was finished with a bang but today you just don't feel the same motivation to win. As a result you walk in the office and immediately read your mail. Then you talk to another salesperson for an hour while sipping coffee. It's almost time for lunch. You avoid propsecting for customers due to the lack of time available before you eat. You're back at 1:30pm and realize you have a couple of letters to write. It's time to go home. You just wasted a day.
Community News

How to Write a Press Release For Your Firm

One of the most effective ways of promoting your business is by using public relations. And one of the best tools that small businesses have is the press release. An article that is written from your press release in a newspaper, ezine or magazine, or is covered on radio or television will carry more credibility with the public than an ad that you can buy in the media. As an extra kicker, once it's been published you can pay to have it reprinted as an advertisement.
Practice Management

Keys to Effective Employee Communication

Employee communication is both simple and complex. We communicate with employees each day. Sometimes directly – when we respond to questions or requests, for example. Sometimes indirectly – when we issue new policies or send out a memo. Sometimes inadvertently – when employees observe our actions. Perhaps because communication takes place so naturally, we often fail to consider the process of communication as seriously as we should.
Practice Management

Teams at Work - Tips to Revive Tired Teams

Suzanne Willis Zoglio, author of Teams At Work: 7 Keys to Success, sheds some light on how to help build and foster team spirit and uncovers ways to rejuvenate once productive teams. Encourage innovation from the team. There's a little bit of entrepreneur in each of us, and being given the opportunity to take reasonable risk can renew member interest in the project. Identifying and improving on the work process may be just what a team needs for new energy.

The Ten Commandments of Goal Setting

Reprinted With Permission. All Rights Reserved. (C) The Goals Guy. Thou Shall Be Decisive - Success is a choice. You must decide what you want, why you want it, and how you plan to achieve it. No one else can, will, or should do that for you. Thou Shall Stay Focused - A close relative to being decisive, but your ability to sustain your focus from beginning to end determines the timing and condition of your outcomes. Thou Shall Welcome Failure - The fundamental question is not whether you should accept failure.
Practice Management

Ten Goals Worth Pursuing

Reprinted with Permission from "The Goals Guy". Personal Development The single best investment any of us can ever make is in our own personal growth and development. The accumulation of knowledge means everything to your future. Excellent Physical Health Your body impacts everything you do. Take good care of it through proper nourishment, exercise and rest. Rest, Relaxation and Renewal We must take good care of ourselves without feeling guilty. Building a Loving Family Family is the emotional core of our lives.
A&A

Tips on Conducting a Successful Firm Summit

by L. Gary Boomer, CPA, Boomer Consulting, Inc.I am sure your first question is "why a firm summit and not a retreat?" Retreat gives the connotation of looking to the past and moving backwards. Summit sounds "grander" and should involve a broader base of participants. It also is the beginning of the process that will differentiate your firm from the competition. The purpose of a firm summit is to bring leaders and members of a firm together along with outside expertise and facilitation in order to create strategies for improving the firm.
Education & Careers

Ten Preconditions To Personal Development

Reprinted with Permission from "The Goals Guy". Intellectual Curiosity - A passion to understand the changing forces swirling around you, an eagerness to learn them faster, and a recognition that learning is an unending journey. Humility - A pervasive acknowledgement that no one can have all the answers. You must have a willingness to learn from others. Self-Criticism - A logical extension of humility. A constant questioning of conventional wisdom and a keen awareness that success invariably sows the seeds of failure.
Practice

Organizations Must Innovate or Fade Away

By Bruce L. Katcher, Ph.D. President of The Discovery GroupAccording to Benjamin Franklin, "Insanity is doing things over and over again and expecting different results." Many organizations offer the same types of products and services to the same types of customers in the same way year after year. And, then they wonder why: The competition can offer the same products and services at a lower price; Their once high value products and services are now viewed by customers as commodities;  

Procrastination: Putting off today what you can do tomorrow

Reprinted with Permission By Kerry L. Johnson, Ph.D. Have you ever before procrastinated? Have you put off returning phone calls only to find that you are too embarrassed to return a call when you receive the third attempt from a caller. Have you ever put off doing an assignment for someone and then when it came due, you made an excuse in an effort to gain more time? Most of us procrastinate from time to time. Most of us also feel very guilty due to our perceived lack of personal self-control. But procrastination is not only undesirable, it is losing business for you.
Practice

How To Get Better Client-Centered Referrals

To get the best referrals, you need more than naturally occurring word-of-mouth. You need to have a program to actively elicit referrals from a number of services.You may think that clients will just give you referrals because they like you or your service. However, it doesn’t always happen this way. To have a top practice, you must do more than produce good work and wait for referrals to follow. Some clients are more likely to give referrals than are others. When you identify someone who is liberal with their referrals, cultivate them.

Keys to Successful Customer Service

Customer service skills are for retailers, not accountants, right? Wrong. Whether you sell shoes, surfboards or your skills or your firm's skills, your business depends on paying customers ... and the only way to keep customers is to provide them with friendly, helpful and professional service.If you remember only one customer service rule, make it the Golden Rule: treat your clients the way you would want to be treated yourself.
Practice Management

Ten Personal Board of Directors Insights

Reprinted with Permission from "The Goals Guy". A personal board provides both wisdom and support for the attainment of a specific purpose. Their objective is to help you cross the chasm from the known to the unknown. Consider the roles each person on your board will play. Consider having an entrepreneur along with a clarifier who asks clear questions, a connector who leads you to other people, a challenger who helps you act boldly, and a wise elder or sage.

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