Knowing just how satisfied clients are with your services might be difficult if not impossible to gauge on a daily basis. For accountants, recognizing whether clients are considering shifting to another service provider is not always blatantly obvious.
The majority of our society is familiar with the phrase "You never get a second chance to make a first impression." While the inherent logic of the phrase is apparent, our minds typically associate the phrase only with an initial face-to-face encounter between individuals.
Spring is a time of optimism, so it's a great time for accounting firms to look for fresh opportunities to grow the business. Lauren Prosser offers five ways accounting firms can "fertilize" existing efforts in order to jump-start business and grow deeper, stronger roots with clients.
Firms looking to add new partners need to abandon "archaic approaches" to doing so, be it with existing staff or when looking at outside candidates. This is the message from "How to Bring in New Partners," written by Marc Rosenberg of The Rosenberg Associates consulting firm.
One look at the El-Paso, Texas-based public accounting firm Strickler & Prieto, LLP's website, and there's little doubt that happy, healthy employees are considered an integral part of the firm's skill set.
A survey conducted by Bill.com of corporate financial executives shows a shift toward mobile money management. Two-thirds of respondents reported they now process at least some of their financial transactions on mobile devices.
Almost every firm that I work with has a succession issue in the near term. Baby boomers are retiring at an accelerating rate, and firms are coping (or not) with transition issues surrounding those exits.
Dozens of metrics exist for firms to track, number crunch, and strategize around. No two firms will track the same exact metrics in the same way for the same exact reasons. However, focusing on a "defining dozen" can propel firms to the next level.
Porte Brown LLC is one of the growing number of accounting firms investing in their employees' wellness. The firm is offering weekly chair massage therapy sessions for team members during the busy tax season.
Should employees be allowed to wear headphones while they work? This debate has surfaced at least once a month among accounting professionals for the past two or three years, typically during multigenerational discussions around the issue of productivity.
Most firms are faced with the dilemma of keeping long-term managers who are major contributors to the firm, but for whatever reason, are not ready to be equity partners (or who perhaps never will have what it takes to be equity partners).
Laptop computers are top targets for thieves, and, as many victims have found, the true cost of their loss is measured not by the price of the hardware and software, but by the proprietary information on board.
For your small business owner clients, signing a personal guarantee has become standard practice as part of the commercial loan approval process. While this is often the price of doing business, what does a personal guarantee really mean?
Now that we've entered the 2012 tax filing season, the IRS has posted "Ten Tips to Help You Choose a Tax Preparer" on its website. This new online guidance gives taxpayers insights into choosing a qualified professional to prepare their returns.
When Abercrombie & Fitch ran into problems with properly completing I-9 forms, it turned out to be a seven-figure mistake. A $1,047,110 fine was imposed, even though there was no proof the retailer knowingly hired illegal workers.
Almost every firm I work with has a succession issue in the near term. Baby boomers are retiring at an accelerating rate, and firms are coping (or not) with the transition issues surrounding those exits.
In your quest to keep pace with all that's thrown at you, do you find yourself frequently preoccupied? It seems as if many accountants are in overdrive today. We don't enjoy the morning because we're always in a rush. We don't enjoy the evening, because it goes by too fast.
Marketing and internal technology have, in the past, been two departments that were adversarial in many companies. The gap was easy to define. But it's increasingly necessary that the two areas work closely together.