Your company can position itself for further growth and prosperity in 2011. Strong or weak economy, it doesn’t matter. But in a weak economy, the services of an accounting firm are needed more than ever.
Sometimes the simplest of employee problems can end up making big waves down the line. Following are five common employee problems and suggestions on how to diffuse them before they end up causing you more trouble than necessary.
Workplace violence risks are real and employers face legal liabilities when employees or customers are victims. Employers must understand how they could be vulnerable to a lawsuit after an incident of workplace violence, and what they can do to prevent such incidences.
Don’t let the stubborn consistency of time get you down. If you’re smart about it, there are plenty of ways that you can get more per hour in 2011. We asked some of your forward-looking colleagues to chime in with their time maximization plans for 2011.
A frequently heard criticism is that Millennials/Gen Yers are short on what has been considered professionalism, a very significant attribute for succeeding in business and particularly in a professional service organization and role.
The first person you have to manage every day is you. You want to be in a strong position at work. You want to take charge of your role in every relationship with every boss. It's just that there are so many factors beyond your control at work.
What’s the No. 1 goal of CPA firms everywhere? To attract more clients and then retain them for decades. But, because many services CPA firms provide must meet rigid requirements and standards, the level of service that clients receive in these areas often is the same from firm to firm.
Five Star Client Service is a client service methodology. Recovery is the final component in the Five Star process, following: connecting, taking the order, delivering the order, ascertaining satisfaction, and offering dessert.
I hear it all too often from the old guard who are retiring: "I'm worn out," or "I'm too old for all of these techy changes," or "Developing the next set of partners for our firm is just too time consuming."
Are you working in an organization where managers help employees develop goals to be more productive? Do employees at your workplace believe that company-developed goals help them become more productive?
Recently I was asked by a reporter to comment on some research studies concluding that Gen Y/Millennials (people approximately 31 and younger now) are much less empathetic to others than the generations coming before them.
Whether you’re trying to motivate a team, negotiate a contract, make a sale, ask for a raise, land a new job, or terminate an employee, the conversations you have will either help you succeed or undermine your goals.
It’s likely that your employees spend a sizeable percentage of their time using social media. As work/life balance continues to blend into one homogenous string of activities, social media activity is happening in your workplace whether you realize it or not.