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IRS customer service

Tax

How Long Did the IRS Keep Taxpayers on Hold During Filing Season?

A TIGTA report found that millions of calls to IRS help centers from people seeking tax advice went unanswered.
Tax

IRS Issues Statement on Resumption of Post-Shutdown Services

As IRS employees are returning to work following the conclusion of the sixteen-day federal government shutdown that ended late last week, the agency said on October 18 it is assessing the impact the work stoppage had on its national operations.
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