Employee satisfaction, worker productivity, and customer service continue to be priorities. The challenge for most organizations is to achieve high levels of productivity and customer service while maintaining a satisfied, motivated workforce.
Managers need to understand and be familiar with employment laws because acting within the law, following the company’s policies, and avoiding liability are all part and parcel of the manager’s job duties.
Accounting firms that offer training programs in house for staff and management want to ensure that individuals meet continuing professional education requirements. At many firms, training programs encompass larger goals and are at the core of a firm’s culture.
The other day, I was re-reading an article by David Berlo. I was amazed at how current his insights were considering he wrote it in 1976. One of Berlo’s key themes appears on the first page like the caution on a pack of cigarettes. “WARNING: Consumption of uncontrolled information is injurious to your health.”
It is the bane of many managers' jobs: the preventable accident. With police reports to file, insurance forms to manage, and repairs to oversee, those minor fender benders and dinged doors can cause significant headaches and paperwork.
For years, training often was something organizations felt obliged to do. That is, they felt obliged until things got bad and then, like other costs, spending on training was slashed until company finances got better.
Many of us have an intuitive sense about what makes a "best place to work." Various surveys track what employees are looking for to join and stay, and those items shift in rank from generation to generation depending on existing social, political and economic circumstances.
Networking is not about finding somebody who is going to take time and interest to promote your career. That's a friend or a mentor, but they are few and far between. Networking is about serendipity: making your own luck.
Modern leadership guru Warren Bennis said, “Managers are the people who do things right and leaders are the people who do the right thing.” To run a business well, you need both. But that doesn’t mean you should be the one doing both.
Small business employment grew by 0.09 percent in June, equating to a 1.1 percent annual growth rate, according to the Small Business Employment Index by Intuit Inc. The growth in percentage of small business employment translates to approximately 18,000 new jobs in June.