Client retension

Practice

Gifts That Keep on Giving: Choosing the Right Business Gift

Nearly all of us give business-related gifts from time to time. Maybe you need to thank an employee who has gone above and beyond, or maybe you need to thank a client. Whatever the reason, choosing just the right gift can be a challenge.
Practice

Long-term Customer Loyalty Pays Off

Have you ever wondered why almost every retailer has some variation of a customer loyalty program? Research studies have proven time and again that loyal clients spend more and provide free word-of-mouth advertising.