Articles by Phyllis Weiss Haserot

Practice

Boomers and millennials: Can we achieve mutual admiration?

By Phyllis Weiss HaserotThis is the second in a new series of regular columns by generational expert and internationally known consultant, coach, writer, and speaker Phyllis Weiss Haserot on intergenerational relations and navigating the challenges of the multi-generational workplace for better productivity, retention, succession planning, and business development results.All the generations want more respect from the others. Below are things I think are under-appreciated. Recognizing them can help to build bridges.
Practice

From Boomers to Gen X and Y: How and what to communicate

By Phyllis Weiss HaserotThis is the start of a new series of regular columns by generational expert and internationally known consultant, coach, writer, and speaker Phyllis Weiss Haserot on intergenerational relations and navigating the challenges of the multi-generational workplace for better productivity, retention, succession planning, and business development results. Communication is a key sticking point, so we start with very specific tips to increase rapport and understanding.
Community News

Strategies for Managing Retention and Productivity

By © Phyllis Weiss Haserot - Taking into account the results of two multi-year studies by The Gallup Organization regarding what employees need from their workplaces, below are specific suggested strategies and tactics for successful management of professionals for retention.There are several ways to help people feel more involved and in control: 
Community News

A new look at succession planning

By Phyllis Weiss Haserot All rights reserved. - Why are most organizations so lax about succession planning - one of the most critical concerns for business continuity? Think about it: even if there is never a terrorism episode or threat, even if there is no large technology glitch or crisis, there will always be a need to pass the baton of the firm or practice or client relationship leadership.
Community News

Organizational Behavior: We Need More Respect for Emotions in Business

By, Phyllis Weiss Haserot - It’s holiday time, so is it OK if we talk about emotion?It seems the more educated we are, the more we try to rely on rational argument and extrinsic motivation to convince people to change their attitudes and actions about such things as diversity, generational differences, client service and client acquisition, succession planning, and flexibility - just to name a few emotionally-charged issues in the workplace.
Community News

The Power of Clarity on Expectations

By, Phyllis Weiss Haserot - When I talk with young partners, managers, counsel and associates at many professional firms, I hear a lot of similar concerns, uncertainties and insecurities relating to their status and their future.
A&A

Navigating The Whitewater of Internal Politics

by Phyllis Weiss Haserot - Whether or not we like to acknowledge it, "politics" are a workplace fact of life for people at all levels and a possibility whenever more than one (or two) persons gather in a firm, team, group - whether temporarily or longer term.
Practice Management

Organizational Effectiveness: What Can You Influence?

By, Phyllis Weiss Haserot - People at all levels have some power to influence factors in their work lives based on their personal strengths, their ability to interact with others, and the knowledge that they hold or share. Those in leadership positions are poised to exert more influence than followers, but they have to be willing to take a stand, give consistent support, and be ever vigilant to maintain trust among their colleagues and "followers." Unless the leader is truly a dictator, direct influence is limited.
Community News

How do we Spread Flexibility in the Workplace?

Despite the desire by many attorneys at some time in their careers to have more flexibility in their working arrangements, particularly now that technology makes it so much easier, decision makers and even the candidates for flexibility themselves resist such arrangements. The deterrents to faster progress are perceived fears and uncalculated costs and benefits.

Cross-Selling Tactics: The Two Major Objectives

by Phyllis Weiss HaserotCross-selling has been hailed as the most logical and natural way to expand business with your current client base. In most firms, large or small, the results have been underwhelming because of lack of information on capabilities, cooperation, and commitment to follow through. Here is how it should work.Cross-selling is a process with two major objectives: 
Community News

Learn to Respect Emotion in Business

by Phyllis Weiss Haserot
Education & Careers

Behavioral Styles and Dealing With Differing Views

by Phyllis Weiss HaserotAny organization composed of more than one person runs into the need for consensus building from time to time. At least once in a while, everyone you need to deal with doesn't see eye to eye. As marketers and leaders, we need to build consensus and resolve conflicts frequently or our great ideas go nowhere. This takes sensitivity, skill and creativity - especially in the context of a partnership culture.BEHAVIORAL STYLES AND PREFERENCES
Community News

Aligning Firm Culture With The Needs of The Times

In the wake of a an economic downturn which has left those spared from layoffs either working daunting hours under stress or not busy enough to feel secure, firms need to foster community feeling and sense of purpose as well as facilitate positive communication. Morale and productivity, inevitably linked, need more attention.
Education & Careers

What Recruits Want to Know

By Phyllis Weiss Haserot With retention issues a significant cause for concern at most firms, it is useful to follow the trends on what job candidates are looking for. What kinds of questions are they more likely than previously to ask? Knowing what's on their minds enables interviewers to prepare responses and to push for reasonable changes that will make the firm more attractive to desirable recruits.
Practice Management

Changing Attitudes on Firm Flexibility

By Phyllis Weiss Haserot and Holly EnglishDespite the desire by many professionals at some time in their careers to have more flexibility in their working arrangements, particularly now that technology makes it so much easier, decision makers and even the candidates for flexibility themselves resist such arrangements.The deterrents to faster progress are perceived fears and uncalculated costs and benefits.
Practice Management

Developing and Running Industry or Client Task Forces, with Phyllis Weiss Haserot

FOCUSED MARKETING: Developing and Running Industry or Client Task ForcesPresented by Phyllis Weiss HaserotPractice Development CounselContact pwhaserot@pdcounsel.comThursday, February 22, 2001Visit the AccountingWEB Workshop Calendar for upcoming sessions.SummaryMs. Haserot's session included information on the following topics: 

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