December 11, 2008
Publisher's Note
Itís interesting how e-mails can sometimes be misinterpreted. For example, the true nature of using the red exclamation point on an Outlook e-mail is to give it a "high priority" notification, drawing attention to the e-mailís intended nature of immediacy and importance. An accountant in Iowa told me the other day that he always thought of that type of e-mail to be relating to emotion--quite often frustration or anger.

Bottom line, people donít always interpret e-mails as they are intended. As we stroll into those upcoming New Yearís resolutions, perhaps now is the time to review the communications standards at your firm, company or accounting department. A woman with a firm in Florida told me that they do this every December, just to make sure everyone is on the same page. Sounds like a great idea!

Rob Nance
AccountingWEB, Inc.

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